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TABLE OF CONTENTS <br />I. INTRODUCTION / PROGRAM DESCRIPTION 4 <br />II. INSTRUCTIONS TO PROPOSERS <br />A. CITY RESPONSIBILITIES <br />B. FIRM RESPONSIBILITIES <br />C. REQUEST FOR INFORMATION OR CLARIFICATION <br />D. ADDENDA <br />E. LICENSES & PERMITS <br />F. INSURANCE <br />G. INFORMATION PACKET <br />H. PRE -PROPOSAL MEETING <br />I. CITY RIGHT TO REJECT <br />J. BID PROTESTS <br />III. SUBMITTAL REQUIREMENTS <br />A. GENERAL <br />B. PROPOSAL CONTENTS <br />1. STATEMENT OF QUALIFICATIONS <br />2. SCOPE OF SERVICES & SCHEDULE <br />3. FEE PROPOSAL <br />4. CERTIFICATIONS <br />6 <br />m <br />IV. PROPOSAL REVIEW (CONSULTANT SELECTION) 10 <br />A. EVALUATION AND RATING <br />B. SELECTION <br />V. CONTRACT AWARD 10 <br />A. REQUEST FOR COUNCIL ACTION <br />B. EXECUTION OF AGREEMENT <br />VI. IMPLEMENTATION 11 <br />A. KICK-OFF MEETING <br />B. NOTICE TO PROCEED <br />V11. PUBLIC RECORDS 11 <br />V11L APPENDIX <br />ATTACHMENT 1: SCOPE OF SERVICES <br />ATTACHMENT 2: STANDARD AGREEMENT <br />ATTACHMENT 3: CERTIFICATION <br />ATTACHMENT 4: SAMPLE DOCUMENTS <br />City of Santa Ana RFP 21-002 <br />Page 3 <br />