Item 26 - Grant Application for Solar Power Project

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SANTA ANA, CITY OF 1 Page 4 of 74 Contact Information Customer service numbers General ServlceU.S. & Canada 1.800-655-4555 Aecounl Balance & Extensions 1-900-950-2356 Emergency Services & Outages 1 800-611-t911 California Alternate Rates for Enemy (CARE) 1-800-447-6620 Electric Indus" Restnicturing 1-800-799-4723 Enertty Thoft Hotline 1-800 227 3'j01 Hearing & Speech Impaired (TTY) 1-800 352-8560 Important information Rotating outages A rotating outage is a controlled electric outage that lasts approximately one hour for a group of circuits, which Is used during electric system emergency conditions to avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a rotating outage group, shown on the upper part of the SCE bill. If your rotating outage group begins with the letters A, M, R. S, or X, you are subject to rotating outages. If it begins with N or Exempt, you are not. Your rotating outage group may change at any time. For more information, and to see which rotating outage groups are likely to be called in the event of a system emergency, visit www.sce.com or call 1-800-655-4555. Options for paying your bill On-line www.sce.corn or Electronic Fund Transfer Mall -in Check or Money order In Person Authorized payment locations 1-800-747-8908 Phone QuickCheck 1-800-950-2356 Credit Card-Visa/MasterCard` 1.800-254-4123 Debit Card-ACCELINYCEIPuise/Star" 1-800-254-4123 "The Credit/Debit card payment options are not available for payment of commercial services or security deposits for commercial services. You may call us for electronic payment options, to make payment arrangements, or for information on agencies to assist you in bill payment. If service has been disconnected, on the day of the service reconnection, be sure all appliances and other electric devices are turned off. For additional home safety tips, visit www.sce.comisafety or you may call SCE Customer Service at 1-800-655-4555. Past due bills Your bill was prepared on August 9, 2016. Your bill is due when you receive it and becomes past due 19 days after the dale the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address beforeyour service will be terminated. SCE does not terminate residential service for non-payment of bills for other classes of service. Termination of electric service requires a Service Connection charge. If you are a residential customer, and claim an inability to pay and payment arrangements have not been extended to you by SCE pursuant to SCE's filed tariffs, you may contact the California Public Utilities Commission (CPUC). Rules and rates SCE's rules and rates are available in full at www.sce.com or upon request. Multicultural services Cambodian ! K41 1-800-843-1309 Ciineselrf� _ 1-800-843-8343 _ _ Korean I V*W- 1-800-628-3061 Vietnamese ! TWag Wgt 1-800-327-3031 Spanish f Espanol 1-800441-2233 Correspondence: Southern Caltfomla Edison (SCE) P. O. Box 8400, Rancho Cucamonga, CA 91729-6409 Late Payment Charge (LPG) A late payment charge of 0.8% will be applied to the total unpaid balance on your account it full payment is not received by the due date on this bill (except for CARE and state agency accounts). Disputed bills If you think your hill is incorrect, call us and speak with a customer service representative, or if necessary, with a manager. If you feel unsatisfied with the result of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail at: 505 Van Ness, Room 2003, San Francisco, CA 94102; or at: www.cpuc.Qa.gov, 1-800-649-7570, TTY: 1-800.229-6846. Include a copy of your bill, why you believe SCE did not follow its rules and rates, and a check or money order made out to the CPUC for the disputed amount. You must pay the disputed amount, or send it to the CPUC, before the past -due date to avoid disconnection. The CPUC accepts payment only for matters relating directly to bill accuracy. While the CPUC is investigating your complaint, you must pay any new SCE bills that become due. Electronic Fund Transfers (EFT) When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution, but the transaction will appear on your financial Institution statement. If you do not wish to authorize an electronic fund transfer, please call the 800 number on the front of your bill. Definitions DWR Bond Charge: Bonds issued by the Department of Water Resources (DWR) to cover the cost of buying power for customers during the energy crisis are being repaid through this charge. • SCE Generation: These charges recover energy procurement and generation costs for that portion of your energy provided by SCE. Beginning Aprit 11. 2010, pursuant to CPUC Decision 10-03-022, Direct Access (DA) is again open to all non-residential customers, subject to annual limits during a tour year phase -in period, and absolute limits following the phase -in. All residential customers currently returning to Bundled Service may not elect to return to DA service. CA Climate Credit: Credit from state effort to fight climate change. Applied monthly to eligible businesses and semi-annually to residents. To change your contact information or enroll in SCE's payment option, complete the form below and return it in the enclosed envelope. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ^ - - « - - - - - - - - - - - - - - - - - - _ _ . - - - - - - - - - - - - - - - - - - - - Change of mailing address: 2-24-876-4649 STREET4 STREET NAME APARTMENT N CITY STATE } ZIP CODE TEtEPHQNE# E-MAIL ADDRESS Direct Payment (Automatic Debit) Enrollment: 2-24-876-4649 1 hereby authorize SCE and my financial institution to automatically deduct my monthly payment from the checking account as shown on my enclosed check, ten calendar days after my bill is mailed. Signature Date To change your checking account information or to be removed from the Direct Payment program please call SCE at 1-800-655-4555. ■ Energy Assistance Fund (EAF): I want to help people pay their energy bill through EAF. For into visit www.sce.com/eaf or call (800) 205-8596. ■ Round -up my bill to next whole dollar amount for EAF Add this amount for EAF $ Select one box only and sign below for EAF: n Every l� Month CJOne Month L�J Every I One Month J only Month L— only PREVIEW Date: Nov 03, 2021 Workspace ID: WS00800354 Funding Opportunity Number: R22AS00023