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G. Reporting of Claims Activity <br />i) Provide a monthly statistical report to the City for each line of coverage <br />which shows all claims having activity, including claimant name, nature/type/cause of injury/loss, date of <br />loss, status, loss/expense paid and reserved amounts, with monthly and year-to-date totals. A guide to any <br />and all abbreviations used in any of the reports shall be provided to the City and BICEP. Reports shall <br />include all claims meeting the City's reporting criteria. <br />ii) In addition to the monthly statistical report, the Administrator will provide <br />to the City a monthly payment register showing all payments issued, payee, voucher number, voucher <br />date, and claimant name, if applicable. <br />iii) Upon the request of the City, the Administrator shall also provide special <br />reports on claims, in detail or summary, sorted or queried by any, or any combination, of the fields at no <br />additional cost. All reports shall be provided in a Microsoft Excel format or any other format as requested <br />by the City. <br />iv) The Administrator shall also provide reports to the City, as may be <br />requested from time to time, which accurately identify the types of claims that have been presented so that <br />the City can identify areas where corrective measures may be adopted to prevent future claims of that <br />nature. <br />3. Administrator's Obligations. The Administrator shall complete the Services as follows: <br />a. The Administrator represents that it employs, or will employ, at its own expense, <br />all personnel required for the satisfactory performance of the Services. <br />b. The Administrator represents that the Services will be performed by the <br />Administrator or personnel under its direct supervision, and that all personnel engaged in such work shall <br />be fully qualified and shall be authorized and permitted under applicable state and local laws to perform <br />such Services. <br />C. Administrator shall assign an account manager to ensure the duties under this <br />Agreement are performed in a timely and professional manner. Said representative shall not be replaced <br />by the Administrator without prior written notice to the City, nor without written approval from the City. <br />Any additional personnel used to perform the Services shall be limited to those initially identified by the <br />Administrator, unless approved in writing by the City. <br />d. Administrator shall ensure that other personnel, such as management, clerical, <br />accounting, and data processing, which may be required to satisfactorily provide the services required by <br />this Agreement, shall be provided by the Administrator within the agreed fee for Services contained in <br />this Agreement. It is understood that the personnel referred to in this entire Section 3 need not be dedicated <br />to the exclusive use of the City. <br />e. Administrator shall furnish, at its own expense, all materials, equipment, and <br />personnel necessary to carry out the terms of this Agreement. Administrator shall not use City premises, <br />property (including equipment, instruments, or supplies) or personnel for any purpose other than in the <br />performance of its obligations under this Agreement. <br />Page 4 of 13 <br />25D-10