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City Attorney Office <br />www.santa-ana.org/ca <br />Item # 17 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br /> Staff Report <br />July 20, 2021 <br />TOPIC: Agreement for iManage Data Management Systems <br />AGENDA TITLE: <br />Approve an Agreement with Blue Technologies Smart Solutions for Access and Support <br />Services for iManage Data Management Systems (General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute a three-year agreement with Blue Technologies <br />Smart Solutions (“BlueTech”) for continued access and support services for the iManage <br />Data Management Systems (“iManage”) for the period of August 1, 2021 through July 31, <br />2024 in the amount of $85,750, which includes the annual billing amount of $25,250 for <br />the iManage System, and a contingency amount of $10,000 to pay for additional support <br />services as directed by the City, subject to non-substantive changes approved by the City <br />Manager and City Attorney. <br />DISCUSSION <br />In 2018, the City’s Attorney’s Office (“CAO”) entered into an agreement with BlueTech to <br />install and implement an iManage Data Management Systems customized for the CAO <br />reflecting the vast scope of services provided by the office. Since that implementation <br />went into effect, the impact of iManage cannot be overstated. Work product with iManage <br />seamlessly integrated with all Microsoft products creating a quick and reliable method for <br />creation of CAO work product and access to files for all CAO staff. iManage also provided <br />CAO with a greater ability to work remotely during the pandemic with no interruption in <br />services to our requesting departments. <br />CAO staff contacted similar data management vendors for updates and costs as to <br />services. Review of similar systems and products have provided CAO staff with <br />information for efficiencies on other aspects of legal management, however, the iManage <br />system, technical support, performance with our office, and overall reliability, provide the <br />best option for a legal data management system for CAO in the coming years.