Item 31 - Emergency Housing Vouchers

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Emergency Housing Voucher Program Workflow The Public Housing Authority (PHA) or Designee will request referrals from the OC Coordinated Entry System (CES) through the OC Homeless Management Information System (HMIS). One referral will be requested for every available Emergency Housing Voucher (EHV). CES will provide replacement referrals for any Applicant who does not complete the application process. CES will prioritize and match appropriate households based on presumptive eligibility. CES will use the prioritization process approved by the Orange County Continuum of Care (CoC) Board, as reflected in the CES policies and procedures. Matches will be made based on the allocations outlined in the EHV Memorandum of Understanding. CES will collect applications and supporting documents prior to submitting referrals to the PHA or Designee. The Applicant will have a maximum of 30 days to upload the minimally required application and supporting documents to HMIS. CES will decline Applicants in HMIS who do not submit required documents within 30 days. CES will refer Applicants to the PHA or Designee and assigned Service Provider by email on an ongoing basis as complete applications and supporting documents are uploaded to HMIS. The referral will consist of a statement of presumptive eligibility and a link to the HMIS client record w here all application documents will be available to download as needed. PHA or Designee will initiate the eligibility screening and intake with the Applicant and Service Provider. PHA or Designee will notify the Applicant and Service Provider of any pending documents or denials. Service Provider will support Applicants with submitting pending documents or reasonable accommodation requests as eligible and appropriate. PHA or Designee will deny the Applicant in HMIS after the final notice due date or the end of the appeal period if the voucher will not be issued. PHA or Designee will make all reasonable efforts to distribute a bi-weekly report of application status to CES and Service Provider. PHA issues a voucher and provides an electronic copy to Applicant, Service Provider, and CES. PHA or Designee will enroll the applicant in HMIS. Once the voucher is issued, Service Provider will continue to support the Applicant with their housing search and support the Applicant with submitting the Request for Tenancy Approval (RTA) to PHA. PHA will complete the unit inspection and leasing process. Applicant completes move in and is HOUSED. PHA or Designee will enter move in date and exit Applicant from CES in HMIS. Page 29 of 29 EXHIBIT 2