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Administrative Plan 5/1/21 <br /> Page TSP-6 <br />Utility deposit assistance/utility arrears. The PHA may provide utility deposit <br />assistance for some or all of the family’s utility deposit expenses. Assistance can be <br />provided for deposits (including connection fees) required for the utilities to be supplied <br />by the tenant under the lease. The PHA may pay the utility deposit assistance directly to <br />the utility company or may pay the assistance to the family. If paid to the family, the <br />PHA will require documentation the family paid the utility deposit. The PHA will require <br />the utility supplier or family to return the utility deposit assistance to the PHA at such <br />time the deposit is returned by the utility supplier (less any amounts retained by the utility <br />supplier). In addition, some families may have large balances with gas, electric, water, <br />sewer, or trash companies that will make it difficult if not impossible to establish services <br />for tenant-supplied utilities. The PHA may also provide the family with assistance to help <br />address these utility arrears to facilitate leasing. Utility deposit assistance returned to the <br />PHA will be used for either services fee eligible uses or other EHV administrative costs, <br />as required by HUD. <br />Owner recruitment and outreach for EHVs. The PHA may use the service fee funding <br />to conduct owner recruitment and outreach specifically for EHVs. In addition to <br />traditional owner recruitment and outreach, activities may include conducting pre- <br />inspections or otherwise expediting the inspection process, providing enhanced customer <br />service, and offering owner incentive and/or retention payments. <br />Owner incentive and/or retention payments. The PHA may make incentive or <br />retention payments to owners that agree to initially lease their unit to an EHV family <br />and/or renew the lease of an EHV family. <br />Payments will be made as a single payment at the beginning of the assisted lease term (or <br />lease renewal if a retention payment). Owner incentive and retentions payments are not <br />housing assistance payments, are not part of the rent to owner, and are not taken into <br />consideration when determining whether the rent for the unit is reasonable. <br />Moving expenses (including move-in fees and deposits). The PHA may provide <br />assistance for some or all of the family’s reasonable moving expenses when they initially <br />lease a unit with the EHV. The PHA will not provide moving expenses assistance for <br />subsequent moves unless the family is required to move for reasons other than something <br />the family did or failed to do (e.g., the PHA is terminating the HAP contract because the <br />owner did not fulfill the owner responsibilities under the HAP contract or the owner is <br />refusing to offer the family the opportunity to enter a new lease after the initial lease <br />term, as opposed to the family choosing to terminate the tenancy in order to move to <br />another unit), or a family has to move due to domestic violence, dating violence, sexual <br />assault, or stalking. <br />Tenant-readiness services. The PHA may use fees to help create a customized plan to <br />address or mitigate barriers that individual families may face in renting a unit with an <br />EHV, such as negative credit, lack of credit, negative rental or utility history, or to <br />connect the family to other community resources (including COVID-related resources) <br />that can assist with rental arrears. <br />EXHIBIT 3