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<br /> <br /> <br /> <br />Coronavirus Emergency Rental Relief Fund for Tenants Page | 9 <br />Frequently Asked Questions as of March 1, 2021 <br />more federal funds to help our residents. Your race or ethnicity does not impact <br />your eligibility for rental assistance. <br /> <br />Q21)Q20) Should I tell my landlord that I am applying for this program? <br />A. Yes. Communication between renters and landlords is important. Most landlords <br />do not want to lose good tenants and communication can go a long way to help <br />maintain a good relationship. <br /> <br /> <br />Q22)Q21) What if my landlord refuses to participate in the program? (Updated <br />March 1, 2021) <br />A. We hope that will not happen, but if it does, the City must make reasonable <br />efforts to obtain the cooperation of landlords to accept payments. Outreach will <br />be considered complete if a request for participation is sent in writing, by certified <br />mail, to the landlord, and the landlord does not respond to the request within 21 <br />calendar days after mailing; or, if the City has made at least three attempts by <br />phone or email over a 21 calendar-day period to request the landlord’s <br />participation. All efforts will be documented. If the landlord does not agree to <br />accept such payment from the City after outreach to the landlord by the City, the <br />City may make such payments directly to the eligible household for the purpose <br />of making payments to the landlord. we cannot require your landlord to <br />participate. We believe most landlords will be glad to receive rental income and <br />will be inclined to participate. <br /> <br />Q23)Q22) How will I be notified if I am approved to receive rental assistance? <br />A. You will receive an email notification that your application has been selected <br />and you will be awarded the rental assistance payment paid directly to your <br />landlord. You may also receive a phone call if you do not respond to the e-mail. <br /> <br />Q24)Q23) Why can’t you pay my entire rent? <br />A. The need in Santa Ana is great due to the Coronavirus and we want to help as <br />many families as possiblethe most families. We are doing our best to make our <br />available funding go as far as possible. <br /> <br />Q25)Q24) I have multiple adults living in my household. Who should submit the <br />application? <br />A. Any adult that is listed on the lease can submit the application for rental <br />assistance on behalf of the household. Your household should only submit one <br />application. <br /> <br />Formatted: Font: (Default) Arial, 12 pt, Bold <br />EXHIBIT 6EXHIBIT 1