Laserfiche WebLink
Installation Year up to the next Renewal Date applicable to Customer’s other Licenses. For <br />all subsequent years thereafter, the Service Fees shall be payable annually in advance on <br />each anniversary of the Renewal Date in accordance with this Agreement. <br />5.5 Where the Supplier performs Professional Services under this Agreement (such as <br />configuration of the Support Service if requested by Customer or migration of Customer Data <br />to the Service), such services shall be invoiced by the Supplier on a time and material basis <br />in accordance with the Supplier’s rates in effect at the time of provision of such services <br />(“Professional Services Fees”) unless otherwise agreed in writing between the Parties and <br />will be payable without withholding, deduction or off set of any amounts for any purpose. <br />5.6 The Service Fees and Professional Service Fees do not include local or foreign taxes, duties, <br />fees and levies imposed from time to time by any government or other authority (“Taxes”) and <br />such Taxes, where applicable, will be payable by the Customer on the Service Fees and <br />Professional Services Fees, at the rate applicable at the time of supply of the Service and/or <br />Professional Services. <br />5.7 The Customer shall pay each invoice within 45 days of receipt of this invoice. <br />5.8 Customer agrees to provide Supplier billing and contact information as Supplier may <br />reasonably require. Customer agrees to update this information promptly by means of email <br />to the Supplier and in any case within 15 days, if there is any change. <br /> <br />6 NON-PAYMENT <br />6.1 Customer’s account will be considered delinquent (in arrears) if the Supplier has not received <br />payment in full within 45 days after the due date, and without prejudice to any other rights <br />and remedies of the Supplier; <br />6.1.1 Interest shall accrue on any payments (or any part thereof) outstanding at a rate of <br />one and a half per cent (1.5%) per month or the highest rate allowed by applicable <br />law, whichever is lower, plus all expenses of collection, including reasonable legal <br />fees and court costs; <br />6.1.2 Subject to clause 6.4 below, the Supplier may, upon giving ten (10) days written notice <br />but without liability to the Customer, disable/suspend the Customer’s password, <br />account and access to all or part of the Service and the Supplier shall be under no <br />obligation to provide any or all of the Service while the invoice(s) or any part thereof, <br />remains unpaid; <br />6.2 Supplier may in its discretion, decide not to exercise its rights under clause 6.1.1 (interest) <br />and 6.1.2 (suspension), if Customer is disputing the applicable Service Fees and/or <br />Professional Services Fees reasonably and in good faith and is cooperating diligently to <br />resolve the dispute. <br />6.3 Supplier reserves the right to impose a reconnection fee if the Service is suspended (as a <br />result of Customer’s breach) but subsequently reinstated. <br />6.4 Without recourse to clause 6.1.2, Supplier reserves the right to terminate this Agreement if <br />Customer’s account falls into arrears 45 days after the due date. <br /> <br />7 RESTRICTIONS ON USE OF THE SERVICE <br />7.1 The Customer may not: - <br />7.1.1 Make the Service or use the Service for the benefit of anyone else other than the <br />Customer and the Customer’s Users. Customer shall access and use the Service only <br />to the extent of authorizations acquired by the Customer in accordance with this <br />Agreement (for example the quantity specified in the relevant Purchase Order) and <br />Customer agrees that the Customer is solely responsible for use of the Service by any <br />Users who access and/or use the Service. Customer agrees to immediately notify the <br />Supplier if Customer becomes aware of any loss or theft or unauthorized use of <br />Customer’s account credentials.