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Police Department
<br />https://www.santa-ana.org/pd
<br />Item # 15
<br />City of Santa Ana
<br />20 Civic Center Plaza, Santa Ana, CA 92701
<br />Staff Report
<br />June 1, 2021
<br />TOPIC: Amendment to the Agreement for Parking Enforcement Services
<br />AGENDA TITLE:
<br />Approve an Amendment to the Agreement with LAZ Parking in the Amount of $705,544
<br />for Providing Parking Enforcement Services for the Police Department (General Fund)
<br />RECOMMENDED ACTION
<br />Authorize the City Manager to execute an amendment to the agreement with LAZ Karp
<br />Associates for parking enforcement services for the Police Department for the period of
<br />July 1, 2021 through June 30, 2022, in the amount of $705,554, including a 10%
<br />contingency ($64,141), subject to non -substantive changes approved by the City
<br />Manager and City Attorney.
<br />DISCUSSION
<br />On June 19, 2018, the Council approved agreement A-2018-158 with Serco, Inc. to
<br />provide parking enforcement services for the Police Department. Effective May 2021, the
<br />parking enforcement services provided by Serco were sold to LAZ Karp Associates. LAZ
<br />performs the enforcement of street sweeping violations and enforcement of other
<br />designated sections of the Santa Ana Municipal Code and California Vehicle Code, as
<br />authorized by the Chief of Police. Under this agreement, LAZ provides Parking
<br />Ambassadors, a Parking Enforcement Supervisor, vehicles, fuel, uniforms, and other
<br />miscellaneous supplies. Before they are deployed, LAZ employees must complete
<br />training related to Police Department parking procedures, equipment, vehicle operations,
<br />and traffic control. In addition, LAZ employees receive training in basic customer service,
<br />including conflict resolution, handling difficult customers, and cultural diversity.
<br />The original term of the agreement covered the two-year period of July 1, 2018, through
<br />June 30, 2020. The first one year extension included an the amount of $705,553,
<br />including a 10% contingency ($64,141), to fund these services for the period of July 1,
<br />2020, through June 30, 2021. The funding for this extension will remain the same as the
<br />previous amendment at $705,553, including a 10% contingency ($64,141) to fund these
<br />services for the period of July 1, 2021 through June 30, 2022. LAZ has been
<br />accommodating, professional and consistent in its provision of parking enforcement
<br />services, and staff recommends approval of this agreement amendment.
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