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(9)CITY OF SANTA ANA <br />makes any guarantee as to the timely availability of assistance, or assurance that any <br />given problem will be resolved by the bid submission deadline. <br />Proposals shall NOT be mailed or sent via telegraphic, or facsimile means. <br />All notifications, updates and addenda will be posted online on PlanetBids at <br />https://www.planetbids.com/portal/portal.cfm?CompanvlD=20137. Proposers shall be <br />responsible for monitoring the site to obtain information regarding this solicitation. Failure <br />to respond to required updates may result in a determination of a nonresponsive proposal. <br />B. COMMUNICATION / CONTACT WITH CITY STAFF <br />Unless otherwise authorized herein, Proposers who are considering submitting a proposal <br />in response to this RFP, or who submit a proposal in response to this RFP, are only to <br />communicate with the assigned Project Coordinator(s), and no other City staff about this <br />RFP from the date this RFP is issued until a contract is awarded. The City will provide all <br />official communication concerning this RFP in writing via the City's Bid Management <br />System, PlanetBids. <br />General questions regarding this RFP may be directed to the City's assigned Project <br />Coordinator listed below via email. Additional information is provided below in Section C <br />regarding Request for Information or Clarification/Questions. <br />The City will not be responsible for or bound by any oral communication or any other <br />information or contact that occurs outside the official communication process specified <br />herein, unless confirmed in writing by the designated Project Manager. <br />C. REQUEST FOR INFORMATION OR CLARIFICATION / QUESTIONS <br />Questions regarding this RFP shall be submitted via email by 5:00 PM on February 26, <br />2021. Responses to all questions will be posted on PlanetBids via addendum. All <br />prospective Proposers are advised to visit PlanetBids on a regular basis for project <br />updates. <br />No verbal requests or responses will be accepted. Significant interpretations or <br />clarifications will be addressed via addenda to this RFP. <br />Please direct all questions related to this RFP to the City's Financial Advisor listed <br />below: <br />Michael Busch, CEO <br />Urban Futures, Inc. (UFI) <br />Email: michaelb(c-urbanfuturesinc.com <br />Phone: (714) 923-3541 <br />D. ADDENDA <br />Any changes in RFP from the date of release to date of submittal will result in an <br />addendum or amendment. Notification of such addendum or amendment shall be posted <br />on City's PlanetBids system, <br />https://www.planetbids.com/portal/portal.cfm?CompanvlD=20137. Proposers shall be <br />responsible for monitoring the site to obtain information regarding this solicitation. <br />RFP No. 21-025 Underwriting Services for Pension Refinancing Bonds Page 6 of 24 <br />