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2/24/2021 Quote: 397773 / City of Santa Ana - Dash <br />https://dash.tpx.com/ribeye/service/file?id=1377739&deleteAfterServing=1&inline=1 10/21 <br /> <br /> Master Service Agreement <br /> Must include Service Agreement <br />This Master Service Agreement (“Master Service Agreement”) is made by and between U.S. TelePacific Corp. d/b/a TPx Communications <br />and/or its affiliated companies (“TPx”), and the Customer described below (“Customer”). <br /> Section 1 Customer Information <br />SANTA ANA, CITY OF <br />Company Legal Name (Individual if Sole Proprietorship) <br /> <br />20 Civic Center Plz Santa Ana, CA <br />92701 <br />Billing Address <br />Section 2 Acceptance <br />The parties have agreed to the Terms and Conditions Attachment and each addendum identified and linked below (each an “Addendum” <br />and collectively the “Addenda”). Each reference to an “Addendum” includes all attachments, exhibits, and schedules incorporated into <br />such Addendum. The Master Service Agreement and all Addenda (whether incorporated herein as of the effective date of this Master <br />Service Agreement or thereafter) are referred to as the “Agreement”. <br />The Agreement also includes one or more Service Agreements entered into by the Customer and TPx. “Service Agreement” means a <br />service agreement entered into between TPx and Customer that incorporates by reference this Master Service Agreement and specifies <br />services and products to be provided by TPx pursuant to this Master Service Agreement, the Terms and Conditions Attachment and the <br />Addenda applicable to such Services. The Service Agreement will specify the charges to the services and products provided thereunder, <br />the initial term of the Service Agreement, service location(s) and other information applicable only to the Services provided pursuant to <br />such Service Agreement. <br />BY SIGNING BELOW, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED AND AGREED TO THE FOLLOWING ON THE DATE <br />ENTERED BY YOU BELOW: <br />TPx Terms and Conditions set forth at www.tpx.com/terms <br />Service Level Agreements (SLA) set forth at www.tpx.com/sla <br />Equipment Addendum - Single Payment Purchase, Rental and/or Customer Provided Equipment set for at www.tpx.com/Equipment- <br />Addendum.pdf <br />MSx Service Addendum set forth at www.tpx.com/MSx-Service.pdf <br />` <br />ENV91971328-9742-EAEE-4663-DBAC <br />03/11/2021 21:41 PM UTC