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Agreement With Nogalis For Lawson Managed Services <br />April 6, 2021 <br />Page 2 <br />6 <br />2 <br />7 <br />Technology Department to maintain a high level of Lawson maintenance and support, <br />and access to specific technical expertise required for new Lawson projects, while <br />maintaining low ongoing fixed costs to ensure that the system performs in the most <br />optimal way. Additionally, the Managed Services offering also provides support for the <br />Document Express application from MHC Software (MHC) that is used in conjunction with <br />Lawson. <br />In addition to day-to-day system support and maintenance, professional service <br />assistance will be needed for several planned Lawson technology projects scheduled <br />over the next four to six years. Anticipated projects include the following: Annual <br />mandatory system upgrades (application and environment), year-end regulatory system <br />updates, MHC system upgrades and year-end support, Lawson system migration to a <br />latest supported version of Windows OS, ADFS (Active Directory Federation Services) <br />upgrade, and a several new integration projects such is IC (OptiCrib) integration used by <br />the Stores Division, Invoice Accounts Payable (AP) Automation integration with <br />LaserFiche, new LMS (Learning Management Systems), and Business Tax systems <br />integrations, etc. <br />A request for proposals (RFP) for Information Technology Professional Services was <br />issued on January 12, 2021 and closed on January 27, 2021. The RFP documents were <br />made available on the Purchasing Division’s Planetbids website and 764 preregistered <br />vendors were notified by email, 250 external and 514 City of Santa Ana vendors, and 34 <br />downloaded bidding documents. A total of 5 responses were received from potential <br />vendors, none of which were headquartered in Santa Ana. <br />ENVIRONMENTAL IMPACT <br />There is no environmental impact associated with this action. <br />FISCAL IMPACT <br />Funds in the amount of $150,000 are budgeted and available in the current fiscal year <br />contract professional services account 10920141-62300 and will be budgeted in future <br />fiscal years for a total aggregate amount not-to-exceed $150,000 annually and $900,000 <br />over the life of the agreements if all extensions are utilized. <br />EXHIBIT(S) <br />1. Agreement with Nogalis, Inc. <br />Submitted By: Jack Ciulla, Chief Technology Innovations Officer <br />Approved By: Kristine Ridge, City Manager