Item 24 - Regional and Unified Local Workforce Plan for PY 2021-24

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6 Anaheim, Santa Ana, and Orange County boards, co-located partners, and Department of Child Support Services (DCSS) formal partnership arrangement was established during the WIOA local plan modification process in 2018. A bi-directional referral and consent process was established and is the current method used to refer non-custodial parents to the AJCC’s. After instituting the partnership, the boards provided in-person and online training to 136 DCSS staff to ensure staff members understood WIOA programs and the new referral process. In addition to the training provided, the workforce board and DCSS managers met monthly to discuss program success and improvement opportunities. The partners will continue to meet monthly to discuss opportunities to improve the labor market outcomes of unemployed, underemployed, and payment- delinquent non-custodial parents. The partnership has experienced a moderate level of success, with 131 referrals to the AJCC. Of those non-custodial parents referred, 58% of them had driver’s license holds released due to participation in the WIOA program. To strengthen the partnership and improve outcomes for the target population, the boards and DCSS are committed to the following: • Grow participant referrals by focusing on outreach planning and new strategies to promote the program to a broader population of non-custodial parents. • AJCC staff will provide additional training to front-line DCSS staff on WIOA eligibility and detailed program information. • AJCC staff will work with DCSS staff to develop WIOA talking points for front-line DCSS staff to discuss WIOA services with non-custodial parents. • DCSS will train AJCC front-line staff on how to address concerns non-custodial parents express about going to work. Training will include educating staff on DCSS’s goal not to be a barrier to the non-custodial parent’s employment goals and the tools they have to modify child support orders. • AJCC will work with DCSS to develop a separate referral process for justice-involved non- custodial parents to the prison to employment program. • DCSS will start participating in the Orange County Leadership council bi-monthly meetings so the partnership can develop a broader range of support and participation from other community-based organizations and education providers. • Board staff will explore additional options to provide workshops to non-custodial parents who are English language learners. DCSS serves a large population of Spanish-speaking and Vietnamese-speaking non-custodial parents who could benefit from career workshops taught in their language. One-Stop Center staff currently offers language- specific workshops one-on-one to individuals when necessary. The centers do not currently have any group language-specific workshops. 2BIII. How the Local Board will coordinate with Local Partnership Agreement partners, established in alignment with the Competitive Integrated Employment EXHIBIT 1A