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investigate unusual noises. <br />• Contractor may be required to perform air -handling unit maintenance and repair which includes <br />but is not limited to; all services recommended by manufacturer. <br />Additional Contractor Requirements <br />• Contractor shall show evidence of presently serving other municipal customers. <br />• Contractor shall hold current C10 and C20 licenses. <br />• Contractor shall provide HVAC employees that; possess a State of California Joint <br />Journeyman Apprentice Training Center Certification; Automation Specialists that are continually <br />factory trained on Automation System, and must be able to provide monthly operator coaching of <br />select personnel, certified in servicing Centrifugal Chillers and Allen Bradley, ABB Drives. <br />• Contractor shall provide the City with full-time journeyman -level mechanical personnel and <br />factory -trained automation specialists. <br />• Service specialists and technicians shall normally be dispatched from a local headquarters or <br />branch within a 20-mile radius from the City Boundary line of the City of Santa Ana as defined in <br />the most current Thomas Guide Map. <br />• Contractor may be required to provide HVAC data protection and recovery services, control loop <br />tuning for the City's automation system. <br />• Contractor shall provide emergency access 24 hours a day, 7 days a week. <br />For Johnson Controls, contractor must be available by phone during normal business hours for <br />consultation and emergency assistance. <br />• Contractor shall supply their staff with their agency uniform and photo identification tags that will <br />be worn at all times. Uniforms shall display the Contractor logo, and employee first or last name <br />shall be clearly visible. <br />• Contractor shall provide MSDS sheets to City in a complete "Right to Know" binder for all <br />products used in City facilities. City will determine location of "Right to Know" books. <br />