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0 <br />IN T RA E K <br />COMPUTER_ INC <br />1.1 Cover Letter [RFP VI.F.11 <br />November 24, 2020 <br />Jack Ciulla, Chief Technology Innovations Officer <br />City of Santa Ana — Information Technology Department <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Submitted via PlanetBids <br />SUBJECT: RFP No. 20-124, Information Technology As -Needed Professional Services <br />Dear Mr. Ciulla, <br />Intratek Computer, Inc. (Intratek) is pleased to submit our proposal in response to the <br />subject solicitation. We have carefully analyzed the overall goals and objectives of the <br />solicitation and concluded Intratek will be an excellent partner to the City of Santa Ana <br />(City) Information Technology Department (ITD). <br />Intratek is a premier technology services partner working collaboratively with our clients to <br />fill their talent gap with people, solutions and technology -centric services. Our solid <br />understanding of the complexities involved in locating information technology (IT) <br />professionals to complete critical and high -profile projects, as well as perform day to day <br />tasks, is derived from our extensive IT knowledge. We have the capability to not only <br />source qualified candidates but technically support them throughout their assignment with <br />the City. We have a wide range of subject matter experts (SME) on staff who are available <br />to assist personnel assigned to the City. This level of expertise affords our customers the <br />confidence of knowing that Intratek personnel are armed with extensive reach -back <br />capability and support. Following our ISO 9001-aligned quality system and recruitment <br />process, we ensure every client receives the highest quality services and support. <br />Intratek offers a responsive, comprehensive, and efficient methodology to meet all of ITD's <br />IT as -needed professional services' needs. Our experience and effective approach to <br />providing IT professionals enables us to successfully meet ITD's objectives. We have <br />supported government and public agencies for 31 years, providing the exact services <br />described in the RFP. <br />Should the City have any questions or require clarification of any portion of the enclosed <br />proposal, please don't hesitate to contact me at (949) 334-4200 or via email at <br />pramezani@intrapc.com. <br />Sincerely, <br />Paul Rame ni <br />President/CEO <br />9950 IRVINE CENTER DRIVE, IRVINE, CA 92618 <br />PHONE 949.334.4200 OR 800.892.8282 1 FAx 949.334.4255 <br />W W W.INTRAPC. COM <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services Page 12 <br />