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e o <br />Zf i <br />Firm & Team Experience.,�,I, <br />3.1.3 <br />Resumes for Engagement and Resource Manager [RFP F.3.iii] <br />3.1.3.1 Resume: Engagement Manager <br />JEFFREY HUNTER <br />SUMMARY <br />Superior client relations within the public and private sectors TM <br />recognized for identifying and understanding technology driven ��� <br />business challenges and consistently delivering cost effective solutions ( I T I L <br />without sacrificing quality. Established long term committed <br />partnerships resulting into follow-on contract awards and expanded V3 Certified <br />scope of services. <br />Complementary strengths in management and team building, with an eye for talented, <br />committed players who consistently meet or exceed plan. Positive motivator who leads by <br />example, strategizing with and investing in team members to build loyal, aggressive teams <br />that transform corporate goals into profitable reality. <br />EDUCATION, TRAINING, CERTIFICATIONS & DEVELOPMENT <br />O Golden Gate University, San Francisco, CA — School of Accounting <br />O Diablo Valley Community College, Concord, CA <br />O Shipley Associates — Proposal Planning & Development <br />O Dale Carnegie — Leadership Training for Managers <br />O ITIL v3 Foundations Certified <br />PROFESSIONAL EXPERIENCE <br />Intratek Computer, Inc. I Senior Account Manager Apr 2013 — Present <br />National full -service IT consulting firm providing customized solutions to Federal, State <br />and Local agencies, as well as leading commercial enterprises. <br />Senior account manager with total responsibility and authority of account management. <br />O Manage contract performance to ensure compliance with deliverables resulting in <br />exceeded client expectations <br />O Serve as primary customer contact for contract activities, leading review sessions and <br />meetings with customers to discuss cost, resources, and staff performance <br />O Quality assurance and financial spend analysis reporting <br />O Define and document customized client specific Standard Operating Procedures <br />O Management, leadership and mentoring of strategic subcontracting business partners <br />O Partner with internal/external stakeholders to define, implement and deploy solutions <br />O Develop relationships with key organizational stakeholders to identify business <br />challenges and define solution offerings <br />O Collaborate with executive leadership to identify and capture new business opportunities <br />O Opportunity SWOT analysis and proposal development <br />DISYS Corp I Branch Manager /Sr. Account Executive Mar 2007 — Apr 2013 <br />Certified MBE large business. Provider of information technologies/engineering staffing <br />services, vendor management, and consulting services. <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services Page 110 <br />