Item 14 - Agreements for As-Needed Information Technology Services

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Sierra operates as an "S" corporation. Mr. Carl LaPlante is our President, founder, and 100% owner. No ownership changes are contemplated. Our management philosophy is very straightforward and consistent with our corporate mission: we will stress customer satisfaction and strive to provide quality services on time and within budget. This has always been our reputation and we believe it is the primary reason why more than 80% of our business base derives from repeat business. Sierra's annual salts generally range from $1.5M to $3. We have successfully managed multiple IT services contracts ranging in size from less than $25K to in excess of$1OM. Sierra is regularly audited by the Defense Contract Audit Agency for compliance with Federal regulations concerning business operations. Our record is immaculate. Our business processes ensure accurate and accountable billings and payments to our contractors and suppliers. We are trained and knowledgeable in government regulations and very experienced with the labor laws concerning professional contract labor employers. Sierra's Mission Provide Quality Technology Services and Innovative Computer -Based Solutions for Information Management Applications. IN THE PURSUIT OF THIS MISSION, WE WILL ADHERE TO THE FOLLOWING PRINCIPLES: WE WILL BE CUSTOMER ORIENTED - Custorner satisfaction Is our highest priority. We will emphasize quality In all activities. We will recognize that service is the foundation of a successful business. We will strive to achieve on -time, within -cost deliveries. WE WILL FOSTER EMPLOYEE GROWTH - We will encourage a participatory work environment emphasizing opan, honest communications. We will provide the professional, economic, and educational improvement opportunities necessary for a stable superior workforce WEWILLMAINTAIN CORPORATE (NTEaMTY- We will abide by and support the legal and highest ethical standards of our profession. 1H Management Sierra staff personnel will be responsible for project management and recruiting (Mr. Carl LaPlante), for on -boarding and supervising personnel (Mr. George Rodriguez), for producing and monitoring billings (Ms. Pam Giandalia), and for meeting rapid response needs (Messrs. LaPlante and Rodriguez). Each person having such responsibility has more than thirty years experience in their specialty. Because we have worked together for so long, we are capable and available to back each other up. In particular, for your project, if Carl LaPlante is not available, George Rodriguez will act in his stead. This experience offers our clients a significant 3-2 SC20-011 CYBERNETICS SIERRA Santa Ana IT Professional Services CYBERNETICS