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RFP NO. 20-124 <br />CONAFJINJ <br />Information Technology As -Needed Professional Services <br />• t• . . a.l��l�•.ran..�u««��xM,.a�xil,,�.o-al,lar.l o � • * •I, p t .�, � � • ■ � � � � <br />I-. .. {+ ry ... . 1[� n � � ■ r....�.-.. a ....r .. ry.7 n... 9 �^ M � a.-. i� ■ .� .r�,.r.r n..l .' .. <br />...1 rVu w`.4lrwlw.ltil,ff L1� � <br />VA-11 Cl—h 11[ Y M__ <br />Figure 9- SenseHQ Si <br />il±Hr d..h lu <br />'W Fr." t h—k in 2—y <br />•r M1y. K'I.xr 111n �xe„1•y <br />y. AaVq xalyvey <br />•ao rl.Y L-F.[k I1� Y1�rny <br />451E b � 4'b.ri In 2—jr <br />Fx� 6.y. �rrr.y <br />■yn C�;y. +.'ke4k 11[91+Fwr <br />.reenshot <br />Employee and Resource Satisfaction: Infojini will assign Mr. John Ball as the dedicated <br />Employee Relationship Manager. His responsibilities will include: <br />• Biweekly follow up to ensure employee satisfaction and reduce attrition. <br />• Organize quarterly team lunches and holiday parties. <br />• Send holiday gift cards to employees, as well as birthday and anniversary gift cards. <br />• Resolve any payroll -related questions. <br />• Mitigate employee issues and escalate to the Account Manager. <br />• Manage and coordinate training plans for the employees. <br />We will use SenseHQ for automation of our employee experience working with our client; <br />screeenshot below shows the various workflows used for our employee communication. <br />Aa.6,� y1yr 1• x•II,•I <br />41 [x —w IIImm I"b**F �1N ■ <br />(,� ..u.xx.. 1. .•5 ..uy�.F ICI +71rr�. <br />r'1 . 1.ri 1.11..." iyrlr+.w lxxMll[f <br />1lIY..- <br />• � iiuiwy- IN M M011 1'11Mek rit 1 �. <br />.... II. Dg4I .rll 1. <br />VWV <br />Screenshot below some feedback and reviews given by our employees: <br />Infojini Inc. Response - 63 <br />Microsoft'Ix t a•crlr rol',7, <br />Partner aftner � partner <br />