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(9) <br />ON <br />• FkfF, Qrck <br />■ Pesk!14nIt MOP% <br />■ Farr psxKt'+ <br />Prin[ers <br />• IT AmaT <br />INsllegnn"I <br />mmogr rT Scrder <br />FAafuganw,nT <br />3yslrm JITSTutj <br />Lhot Ck-Jaup App <br />Tr■In" <br />+ Net1++Ptk <br />Qpel'�1am <br />� Cy6crxKLr{L}r <br />Wireless <br />Inh�slruCtur� and <br />Aram Rolnts <br />• Interne[ <br />CoAfleelluity <br />r F trrw■Ir ■nd IPS <br />VPN euxtx <br />Tdrerxn iWTTU <br />Shcrrlrll <br />Imb elha vi ke <br />I,rn{kW Cbrordn5 <br />CITY OF SANTA ANA <br />VaLK rn[cr <br />insnapment <br />Pyslcq) a V h I Wd <br />Servers <br />lr rftTs1uagC <br />eatkup <br />Mlanserft*0 <br />i mall syrst" <br />rdminislral [an <br />OlrMUNN kcwkl4 <br />I kylet! luaw <br />arrQUML <br />■ inreffket WLd <br />Imranet <br />confirm <br />M1#nr7 M" <br />`+0*m XWJ <br />' �I#fe'pdnt <br />• Lrtseslwchr <br />sy}tlpm <br />Chart 1 — Information Technology Department (ITD) <br />Information Technology department <br />Functional Organization Chart <br />• l4rrd <br />• £SRJGIS ' <br />Flnmwial <br />Manowniet <br />• inlerWKe A%wt <br />mjrwgmrnl <br />$yo'RI�-` P[M1 <br />M9naRMlkn1 <br />JINION I4Iw,nht <br />• Luatw" <br />Sy7lmif[ W11 ■ <br />�glrR''w ll <br />InkWnl#l.on <br />• G*4nl4ria4es <br />�NlKd5m PNh Line) <br />Syslnnk �(K) <br />. Chti syskpm ' <br />i14nesi <br />1UPO &W <br />U19lra[ <br />Jlslrlfigenre iLBlj <br />• tkprnearl<itas <br />. Fnµinrering ' <br />Do-wnkemExprm <br />aysSrms <br />syslerm <br />WWI <br />Caihlllrargl <br />. {IaaplagLh• • <br />Pcraaq[srls�yslem► <br />ym— <br />n t sgsit+n <br />U rary iysacnn <br />• EVA Warms <br />• Legal xystr+m <br />• PAAM (. <br />Rear -Won <br />W"erns <br />• MA 5y%tH111 <br />II. PROJECT PURPOSE <br />The City of Santa Ana is seeking a qualified firm(s) that can provide a broad range of <br />Information Technology (IT) support, maintenance and new project consulting for its various <br />departments. Services will be requested for an as -needed duration and charged on an hourly - <br />basis. <br />III. SCOPE OF SERVICES <br />A. GENERAL REQUIREMENTS <br />1. IT Service Provider(s) management will be expected to work in conjunction with City IT <br />Management in order to provide effective day-to-day management of work activities and <br />tasks of their staff, manage their leave requests, provide replacement staffing (if <br />requested by City) and manage the onboarding/off boarding of their staff. <br />2. IT Service Provider will be responsible for all payments and benefits for their personnel <br />placed on assignments with the City, including payroll, taxes, other withholding, <br />vacation, other benefits, etc. <br />RFP No. 20-124 Information Technology As -Needed Professional Services Page 5 of 35 <br />