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AEF SYSTEMS CONSULTING INC.
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Last modified
2/5/2024 11:17:18 AM
Creation date
8/25/2023 4:27:04 PM
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Contracts
Company Name
AEF SYSTEMS CONSULTING INC.
Contract #
N-2023-214
Agency
Parks, Recreation, & Community Services
Destruction Year
2029
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July 31, 2023 <br />Mr. Ethan Fisher <br />Zoo Manager <br />Santa Ana Zoo <br />Parks, Recreation & Community Services Agency <br />1801 E. Chestnut Ave <br />Santa Ana, CA. 92701 <br />Dear Ethan: <br />This letter is to document AEF Systems Consulting, Inc.'s (AEF) continuing role in <br />providing support services to the City of Santa Ana (City) relating to the CivicRec <br />software. This proposal briefly describes our approach to meeting this request. <br />Scope and Approach <br />The City currently utilizes the CivicRec software to handle it recreation system needs <br />and its facility rentals. At times, issues have arisen with either existing features <br />implemented and in use or with new features the City is interested in implementing. <br />AEF is proposing to assist the City with any issues relating to the use of CivicRec <br />throughout the City. <br />In support of this work, AEF would perform all appropriate functions as project staff <br />over any issues or new features to be implemented including identifying the key issues <br />or features to address, working with staff on how to best address the issue or need, <br />coordinating and leading all meetings, validating status of open activities, checking in <br />on progress with team members, identifying and helping to resolve any issues, <br />coordinating all resources needed to perform the necessary tasks, etc. <br />Hourly Rates <br />For each issue or feature raised, AEF would assess the need and provide a specific <br />estimate per each task. AEF would then gain approval from appropriate City staff before <br />beginning any project. Hourly rates for staff are identified below: <br />• Annette Feliciani - $175 / hour <br />• Megan Delaney - $160 / hour <br />The City would only be billed for the actual hours incurred during the course of the <br />work and will not be billed for any more than $15,000 without express permission from <br />the City. AEF will bill monthly for the hours incurred during that period. No expenses <br />are anticipated during the course of the project. <br />
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