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<br />CD CITY CLERK Plano, TX 75024 Fox 1972) 361-0901
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<br />C. Pm (A SUBSCRIPTION SERVICES AGREEMENT
<br />This Subscription Services Agreement (Agreement) is between LeadsOnline LLC, a Delaware limited liability company
<br />(LeadsOnline), Santa Ana Police Department (Customer), and is effective as of the date of the last signature below. This
<br />agreement contemplates one or more Order Forms for Services, which are governed by the terms of this agreement.
<br />t. SOFTWARE SERVICE.
<br />This agreement and the applicable Order Form provide Customer access to and usage of an Internet -based software
<br />service, including, without limitation, its features, functions, and user interface, and underlying software, as specified on an
<br />Order Form and limited to the number of Eligible Users defined and listed on the Order Form (Service).
<br />2. USE OF SERVICE.
<br />a. Customer Owned Data. All data, information, images, and files uploaded or otherwise entered by Customer into the
<br />Service remains the property of Customer, as between LeadsOnline and Customer (Customer Property).
<br />b. Responsibilities for Customer Property. Customer represents and warrants to LeadsOnline that Customer has
<br />provided all required notices and has obtained all required licenses, permissions, and consents regarding Customer
<br />Property for use within the Service under this agreement. Customer grants LeadsOnline the right to use the Customer
<br />Property solely for Purposes of performing under this agreement (which includes, without limitation, the right for
<br />LeadsOnline to enhance its technology and offerings). LeadsOnline will purge any or all Customer Property upon
<br />Customer's written request. Customer may export its Customer Property as allowed by functionality within the Service.
<br />c. General Responsibilities. Customer must (i) ensure that access to Service and information produced by or derived
<br />from it is limited to the Purpose defined in the Order Form, (ii) maintain any data accessed, received or otherwise
<br />derived from Service according to all applicable statutes, laws and regulations for use and disclosure of non-public
<br />personal information, (iii) connect to Service only using devices and browsers with proper encryption, (iv) promptly
<br />notify LeadsOnline (within the Service or by email to support@leadsonline.com) when an Eligible User is no longer
<br />employed by Customer or is no longer authorized to access Service, (v) ensure that each Eligible User is acting within
<br />the bounds of their authority from Customer and within their legal rights to search, possess, enter, analyze and use, all
<br />information and data submitted to and received from the Service, (vi) refrain from any use, misuse or actions related to
<br />Service or Data that infringe, misappropriate, or otherwise violate any right of anyone, or that violate any applicable
<br />law, and ensure that any instructions or directives Customer gives to or regarding anyone do not conflict with applicable
<br />laws, and (vii) verify the accuracy, timeliness, context and relevance of information or communication from Service or
<br />personnel prior to taking action. Customer acknowledges that LeadsOnline does not enforce laws, does not provide
<br />legal advice, and does not claim to have authority or expertise in legal or law enforcement matters.
<br />d. Governmental Agency Public Records Clause. If Customer is a government agency and is required by law to permit
<br />the inspection and copying of public records, Customer acknowledges the Service contains information protected by
<br />exemptions to public disclosure laws in many states, and if Customer searches the Service in response to a request
<br />for Public Records, Customer is acting on its own accord. LeadsOnline does not grant Customer access to the Service
<br />for the Purpose of searching for or creating records to respond to a public records request when Customer did not have
<br />the record in its possession at the time of the request.
<br />e. Customer Responsibilities. Customer: (i) must keep its passwords secure and confidential and use industry -standard
<br />password management practices; (ii) is responsible for its access control policies and administration of access rights
<br />to its account within the Service, the acts and omissions of its users, and the legality and accuracy of any data submitted
<br />to the Service, may not share any access credentials; (iii) must use commercially reasonable efforts to prevent
<br />unauthorized access to its account, and notify LeadsOnline promptly of any such unauthorized access; and (iv) may
<br />use the Service only in accordance with the Service's technical documentation (including without limitation, video
<br />tutorials) and applicable law.
<br />f. LeadsOnline Support. LeadsOnline must provide Customer support for the Service under the terms of LeadsOnline's
<br />Customer Support Policy (Support), which is located at leadsonline.com/support.
<br />@ 2000-2023 LeadsOnline, LLC. Confidential Information. All rights reserved.
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