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Item 09 - Santa Ana Multidisciplinary Response Team (SMART) Program Progress Report
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Item 09 - Santa Ana Multidisciplinary Response Team (SMART) Program Progress Report
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10/11/2023 4:09:16 PM
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10/11/2023 3:20:56 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Community Development
Item #
9
Date
10/17/2023
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EXHIBIT 1 <br />Memorandum: CityNet 2023 Evaluation <br />Page 4 <br />Exits, Where Did Individuals Go? : <br />JAN - SEPT 2023 <br />SANTA ANA, CALIFORNIA <br />EXIT DESTINATIONS <br />Destination <br />Hospital <br />Safe Haven <br />Rental by client <br />Living with family <br />Emergency Shelter <br />Permanent housing <br />Staying with friends <br />Transitional housing <br />Hotel paid for without voucher <br />Rental by client with HCV voucher <br />Residential project or halfway house <br />Psychiatric hospital or residential facility <br />Substance abuse treatment facility or detox center <br />Grand Total <br />C-N-4 City Net <br />EXIT INFORMATION <br />SHELTER EXITS <br />Shelter <br />1 <br />9 <br />Be Well <br />Carnegie Hall <br />673 <br />2 <br />Friendship Shelter <br />1 <br />5 <br />HB Oasis Homekey <br />3 <br />Yale Navigation Center <br />120 <br />17 <br />North Harbor Homekey <br />1 <br />819 <br />Bridges at Kramer Place <br />1 <br />Grandma's House of Hope <br />1 <br />13 <br />Placentia Navigation Center <br />1 <br />9 <br />PATH Motel Shelter Program <br />1 <br />Fullerton Cold Weather Shelter <br />2 <br />5 <br />Buena Park Emergency Shelter <br />1 <br />1 <br />Huntington Beach Navigation Center <br />1 <br />OC Rescue Mission - Village of Hope <br />1 <br />13 <br />Tustin Temporary Emergency Shelter <br />2 <br />3 <br />Covenant House TAY Emergency Shelter <br />1 <br />Casa Teresa Emergency Maternity Shelter <br />1 <br />1 <br />Families Forward - Santa Ana Motel Voucher <br />3 <br />11 <br />Illumination Foundation - Emergency Shelter <br />1 <br />Illumination Foundation Recuperative Care Program <br />3 <br />908 I Grand Total <br />819 <br />Law Enforcement Response Times **: <br />The decision to utilize CityNet for homeless outreach and engagement was based on 2 beliefs. <br />1. CityNet provided staff, subject matter experts who are highly trained in their profession of <br />homeless services, crisis intervention, mental health, addiction and medical services would <br />provide the most effective, compassionate and efficient response to those we find in need. <br />2. Reducing the number of law enforcement calls for service by removing non -criminal homeless <br />related concerns from law enforcement responses, would decrease overall law enforcement <br />response times and allow law enforcement to focus on issues which were criminal in nature. <br />Comparing calendar year 2022 Santa Ana Police Department response times to the same time period in <br />2023, illustrates response times overall have continued to reduce. Priority one calls increased from 5 <br />minutes and 13 seconds to 5 minutes and 26 seconds, however all other response times lowered. <br />Homeless related calls for service are generally not of a Priority 1 nature, so it would be expected that <br />this priority type would not decrease based on the CityNet initiative. <br />
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