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<br /> <br />Alcala, Abigail <br />From:Aaron Saliba <Aaron.Saliba@doubletreeocairport.com> <br />Sent:Tuesday, October 17, 2023 1:56 PM <br />To:eComment <br />Subject:Public Comment by Santa Ana hotelier for City Council Meeting 10.17.23 <br />Santa Ana City Council, <br /> <br />As one of the Santa Ana hotel proper?es that contribute more than $8 MILLION in Hotel Visitors Tax to the City’s general <br />fund, I want to express my concern regarding the unacceptable levels of crime, drug ac?vity, and homeless issues my <br />property is experiencing. <br /> <br /> We are very concerned about the level of homelessness in our area. The frequent incidents of homelessness in <br />our vicinity makes our guests and Team Members feel unsafe. This hurts our business, which impacts tax <br />revenue for the City, and it makes our Team Members, most of whom live in Santa Ana, feel stress and anxiety. <br /> We see daily panhandling on MacArthur Blvd., par?cularly near the 55 Freeway on-ramps. This makes Santa <br />Ana look unappealing and unsafe to our poten?al guests and clients. Our area is star?ng to a?ract some new <br />businesses, and we hope this will con?nue. We feel it is important that our area feel safe and welcoming in <br />order to increase the amount of ac?ve businesses in our area, which will be good for everyone. <br /> Our property is locally owned and operated. We have implemented a number of new measures to make sure <br />that our property is safe and secure. We have added new security gates for our parking garage, installed new <br />cameras throughout the property, and have third-party security nearly every day. We appreciate the <br />partnership and hard work of the Santa Ana Police Department. We feel that we have many important <br />investments to keep our property secure, and ask for your help to make things be?er, please. <br /> <br />As local businesses, we ask that Santa Ana City Council recognize the issues we are struggling with and make an effort to <br />resolve them by delivering ac?onable and measurable solu?ons to help mi?gate the economic losses that, not only our <br />property incurs, but the City of Santa Ana incurs due to the loss of Hotel Visitors Tax. We need the City of Santa Ana to <br />work with us to make the areas surrounding our proper?es safer for our associates and guests. <br /> <br />Sincerely, <br /> <br />Aaron Saliba <br />General Manager <br />714.442.1908 Direct | 714.825.3333 Hotel | 714.825.3320 Fax <br /> <br />DoubleTree by Hilton Santa Ana/Orange County Airport <br />201 E. MacArthur Blvd., Santa Ana, CA 92707 <br />SantaAnaOrangeCountyAirport.DoubleTree.com | Become a fan on Facebook | Follow us on Twitter <br /> <br />1 <br />