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Once a customer finds the titles it wants to purchase, it can build carts within Marketplace. <br />carts, or create brand new carts for select types of content. Carts can be named, pinned, locked, <br />edited, merged, etc. to ensure the right content is purchased. Once you decide to purchase a <br />cart of titles, the library is given the option of paying by credit card, having their account billed, <br />or using content credit on file. <br /> <br />Also now available within Marketplace is brand new Invoicing functionality. This includes <br />allowing authorized staff to view open invoices, paid invoices, and pay directly for selected <br />invoices within Marketplace. <br /> Create carts with custom names, pin them, lock them and purchase them directly within OverDrive Marketplace <br /> <br />The OverDrive Marketplace also features role-based access, so permissions can be set up for <br />various patrons within the Marketplace to ensure only authorized individuals can purchase <br />content, run reports, etc. <br /> <br />Also available within the Marketplace are support features for libraries to help manage their <br />digital collection. Under the Support tab, authorized staff can manage holds, return titles from <br />the Marketplace Patron Guide, OverDrive Help, register for live webcasts, and contact OverDrive <br />for technical support and invoicing support. Your dedicated OverDrive Team and contact <br />information is also displayed so the library will always know who to contact for any OverDrive- <br />related questions. <br /> <br /> <br /> Support tab within Marketplace allows for staff to run administrative features on the digital collection, as well as instantly view their <br />OverDrive representatives to quickly get in touch for any issues that may arise <br />  <br />  <br />City Council 12 – 30 10/17/2023