Item 15 - SCADA Network Consulting and Support Services

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CITY OF SANTA ANA RFP NO.: 23-124 WATER RESOURCES SCADA CONSULTING AND SUPPORT SERVICES SCOPE OF WORK A. INTRODUCTION AND BACKGROUND The City of Santa Ana is located in the County of Orange in Southern California. The City encompasses 27.2 square miles and a population over 343,000 people. The City of Santa Ana Public Works Agency — Water Resources Division oversees and maintains the daily operations of the Water System and Sanitary Sewer System. The City's water system has an average day demand of about 30 million gallons (MG) with 45,000 service connections. It is comprised of approximately 478 miles of water main, 45 MG of storage at five (5) sites, seven (7) MWD connections, 21 groundwater wells, seven (7) pump stations, four (4) pressure regulating stations and utilizes two (2) pressure zones. In order to manage and monitor the water infrastructure, the City's Water Resources Division utilizes supervisory control and data acquisition (SCADA) system. The City's facilities are controlled by the Dynac ES SCADA software as provided by Kapsch TrafficCom USA, Inc. The City is also utilizing Wonderware by AVEVA. B. CONSULTANT RESPONSIBILITIES The City is soliciting proposals from qualified consultant firms to provide information technology services for the Water Resources Division of the Public Works Agency. The City intends to select and enter into an agreement with one firm to provide the described services. The successful firm will have experience and/or knowledge of the components of the Water Division's technical Environment. The Water Division currently operates over 24 individual host servers interconnected by way of several network 10/100/1000 24 port switches. The data servers run Windows Server 2019, Windows Server 2018 R2 and Red Hat Linux. These servers and their subsequent network operate, manage and provide detailed analytics and water system information on a daily basis, 365 days a year. These systems are highly critical and can suffer little to no downtime. The Consultant shall provide all labor, materials, services, and equipment necessary for the services described herein. The Consultant shall possess all Federal, State and Local permits, licenses, and approvals necessary to provide good/services required in the Scope of Work. C. EXISTING WATER RESOURCES COMPUTER NETWORK (WRCN) OVERVIEW At a high level, the main objective behind the current information technology (IT) network is to provide the Water Division with a centralized computing network and efficient speed processing. As a result, the Consultant shall ensure the IT network provides the City with a storage environment that offers increased storage capacity, performance, robust fault tolerance and flexible storage administration. Overall, the Consultant shall continue to implement the following functionality of the City's current water production network infrastructure: City of Santa Ana RFP 23-124 Water Resources SCADA Consulting and Support Services Page 13