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Community Development Agency <br />www.santa-ana.org/community-development <br />Item # 8 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />December 5, 2023 <br />TOPIC: Approve a Street Outreach and Engagement Agreement with City Net <br />AGENDA TITLE <br />Approve an Agreement with City Net to Provide Street Outreach and Engagement <br />Services for Quality -of -Life Services, in an Amount Not to Exceed $3,841,845.51, <br />Beginning January 1, 2024 Through December 31, 2024 (Non -General Fund) <br />RECOMMENDED ACTION <br />1. Authorize the Interim City Manager to execute an agreement with Kingdom Causes, <br />Inc. DBA City Net in an amount not to exceed $3,841,845.51 for the Santa Ana <br />Multidisciplinary Street Outreach and Engagement (SMART) Program that responds <br />to reports for quality -of -life services from January 1, 2024 through December 31, <br />2024, subject to non -substantive changes approved by the City Manager and City <br />Attorney (Agreement No. 2023-XXX). <br />2. Authorize the Interim City Manager to execute agreements required by state or <br />federal agencies for the use of Homeless Housing, Assistance and Prevention <br />(HHAP) funding, or for any additional funding that may become available. <br />GOVERNMENT CODE §84308 APPLIES: Yes <br />DISCUSSION <br />The City of Santa Ana currently contracts with City Net to provide a trauma informed, <br />non -law enforcement, homeless outreach and engagement resource, referred to as <br />SMART (Santa Ana's Multi -Disciplinary Homeless Response Team). City Net staff are <br />subject matter experts in the field of homelessness, trained in crisis intervention, mental <br />health, addiction, and medical services and are capable of providing services in the field <br />to assist individuals out of homelessness. City Net responds to reports of non -criminal <br />homelessness related activity identified through the MySantaAna app, the community <br />call line, and Santa Ana Police Department dispatch. The dispatched calls for service <br />for non -criminal homelessness issues previously handled by SAPD Officers, now <br />transitioned to the SMART team, provide additional time for Officers to respond to calls <br />for service of a criminal nature. <br />The last contract approved by the City Council was on December 6, 2022 in an amount <br />of $2,801,700.10. At that time, the City Council directed staff to identify specific <br />