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Alcala, Abigail <br />From: Tuyen Duong < <br />Sent: Friday, December 29, 2023 10:29 PM <br />To: eComment <br />Subject: Re: Sanitation Services User Charges <br />Dear Recipient, <br />I'm Tuyen, the resident at 1275 S. Hickory Street, Santa Ana, CA 92707. I'm reaching out <br />to share my thoughts on the proposed increase in the sanitation services charge from <br />$5.35 to $11.72. In my opinion, this doubling of the fee doesn't seem justified as the <br />service quality remains unchanged. While a slight increase could be understandable, the <br />proposed amount appears excessively high. <br />My daily walks with my children to school highlight the poor condition of the pavement, <br />laden with litter and dog waste. Despite my weekly complaints, it seems there's little <br />improvement. It's disheartening to pay a substantial fee for a service that doesn't show <br />signs of enhancement. <br />Comparing our tax rate of 9.95% to Irvine's 7.75%, the significant difference in cost <br />becomes more apparent. Despite our higher taxes, the community services here seem <br />subpar. I hope these concerns are considered before finalizing any adjustments. <br />Best regards, Tuyen Santa Ana, CA 92707 <br />34 <br />