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EXHIBIT 1 <br />City Net <br />Exhibit A: Scope of Work <br />2024 Santa Ana Multidisciplinary Response Team (SMART) <br />• General Relief (GR), and <br />• Other mainstream resources such as housing, health, social services, employment, education <br />services and youth programs that an individual or family may be eligible to receive. <br />Housing Navigation <br />Housing Navigators have the responsibility of properly matching clients to housing units. These matches <br />require the following activities: <br />• Housing Needs Assessment <br />• Budget <br />• Complete housing applications and cover application fees <br />• Address and overcome any potential barriers to housing (no/low credit, criminal charges, <br />lack of rental history etc) <br />• Landlord introduction to client <br />• Provide a one-time move -in expense payment <br />• Neighborhood introduction so client can assess access and transportation to daily errands <br />and supportive services <br />• Provide a "welcome home" donation package when client is housed, which includes a bed, <br />nightstand, and couch <br />• Provide resources for housed clients to connect with the ensure housing stability <br />City Jail Release Program <br />As a Homeless service provider in Orange County, we understand there are gaps in our system to assist <br />our homeless neighbors. In collaboration with the City of Santa Ana Police Department Jail, Homeless <br />Liaison Officers, and City Net's Santa Ana Multi -Disciplinary Response Team (SMART), we will address <br />the service gap with individuals being released from the Santa Ana jail to the streets. Upon request <br />from the City of Santa Ana's Jail, City Net's case managers will meet with the homeless neighbor at the <br />jail upon exit to develop a plan that will include services aimed to end the individual's homelessness. <br />Our focus will be assisting the Santa Ana Police Department with requests for service between 11:00 <br />p.m. and 7:00 a.m., meeting with the individual at 7:00 a.m. during our operating hours, in addition to <br />offering our services during our normal operating hours of 7:00 a.m. to 11:00 p.m. The delivery of <br />individual services includes: <br />• Assessment and intake into HMIS <br />• Developing and coordinating services <br />• Direct linkage to shelter for City of Santa Ana residents <br />• Providing and linking individuals to community service providers; mental health and substance <br />abuse programs <br />City Net-901 W. Civic Center Drive, Suite 155, Santa Ana, CA 92705 <br />