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Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against <br />any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright <br />infringement, including costs, contained in the work product or documents provided by Consultant to the City <br />pursuant to this Agreement. <br />9. RECORDS <br />Consultant shall keep records and invoices in connection with the work to be performed under this <br />Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this <br />Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three <br />(3) years, or for any longer period required by law, from the date of final payment to Consultant under this <br />Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative <br />of the City to examine, audit, and make transcripts or copies of such records and any other documents created <br />pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, <br />documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of <br />final payment to Consultant under this Agreement. <br />10. CONFIDENTIALITY <br />If Consultant receives from the City information which due to the nature of such information is reasonably <br />understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such <br />information except in the performance of this Agreement, and further agrees to exercise the same degree of care <br />it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential <br />Information" shall include all nonpublic information. Confidential information includes not only written <br />information, but also information transferred orally, visually, electronically, or by other means. Confidential <br />information disclosed to either party by any subsidiary and/or agent of the other party is covered by this <br />Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) <br />has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly <br />available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is <br />required to be disclosed by operation of law; or (e) is independently developed by the Consultant without <br />reference to information disclosed by the City. <br />11. CONFLICT OF INTEREST CLAUSE <br />Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which <br />would conflict in any manner with performance of services specified under this Agreement. <br />12. NON-DISCRIMINATION <br />Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual <br />orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the <br />recruitment, selection, training, utilization, promotion, termination or other employment related activities. <br />Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and <br />local laws and regulations. <br />13. EXCLUSIVITY AND AMENDMENT <br />This Agreement represents the complete and exclusive statement between the City and Consultant, and <br />supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between <br />the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This <br />City of Santa Ana RFP 19-093 <br />Page 36 <br />