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STATE OF CALIFORNIA <br />DEPARTMENT OF GENERAL SERVICES <br />PROCUREMENT DIVISION Contract (Mandatory) 1-23-23-22 A-D & F-G <br />Contract User Instructions, *Supplement 5* <br /> <br />Contract 1-23-23-22 A-D & F-G Page 5 *11/15/2023* <br />User Instructions <br />makes these contracts available to local governmental agencies, each local <br />governmental agency should determine whether these contracts are consistent with <br />its procurement policies and regulations. <br />• Local governmental agencies shall have the same rights and privileges as the State <br />under the terms of these contracts. Any agencies desiring to participate shall be <br />required to adhere to the same responsibilities as do State agencies and have no <br />authority to amend, modify or change any condition of any of the contracts. <br />• A DGS issued billing code is not required for local governmental agencies to place <br />orders against these contracts. <br />C. Unless otherwise specified within this document, the term “ordering agencies” will refer <br />to all State departments and/or local governmental agencies eligible to utilize these <br />contracts. Ordering and/or usage instructions exclusive to State departments or local <br />governmental agencies shall be identified within each article. <br /> DGS ADMINISTRATIVE FEES <br />A. State Departments <br />The DGS will bill each State department an administrative fee for use of these <br />statewide contracts. The administrative fee should NOT be included in the order total, <br />nor remitted before an invoice is received from DGS. <br />Current fees are available online in the Price Book & Directory of Services <br />(https://www.dgs.ca.gov/OFS/Price-Book) (go to Price Book Download and click on <br />Purchasing under Procurement Division). <br />B. Local Governmental Agencies <br />For all local government agency transactions issued against these contracts, the <br />Contractor is required to remit the DGS-PD an Incentive Fee of an amount equal to <br />1.25% of the total purchase order amount excluding taxes and freight. This Incentive <br />Fee shall not be included in the agency’s purchase price, nor invoiced or charged to <br />the purchasing entity. All prices quoted to local governmental agency customers <br />shall reflect State contract pricing, including all applicable discounts, and shall <br />include no other add-on fees. <br /> SB/DVBE OFF-RAMP PROVISION <br />There is no SB/DVBE off ramp associated with these contracts. <br /> PROBLEM RESOLUTION/SUPPLIER PERFORMANCE <br />Ordering agencies and/or Contractors shall inform the State Contract Administrator of any <br />technical or contractual difficulties encountered during contract performance in a timely <br />manner. This includes and is not limited to informal disputes, supplier performance,