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STATE OF CALIFORNIA <br />DEPARTMENT OF GENERAL SERVICES <br />PROCUREMENT DIVISION Contract (Mandatory) 1-23-23-22 A-D & F-G <br />Contract User Instructions, *Supplement 5* <br /> <br />Contract 1-23-23-22 A-D & F-G Page 18 *11/15/2023* <br />User Instructions <br />If warranty includes prescribed preventative maintenance procedures, the preventative <br />maintenance may be performed at a state facility by state personnel without voiding the <br />warranty. <br /> <br />Normal wear items such as tires, belts, hoses, headlamps, light bulbs, brake linings, brake <br />discs/drums, etc. are excluded from warranty coverage. All other items not subject to <br />normal wear or gross operator neglect and abuse, such as window, seat, or wiper motors, <br />chassis electrical switches (door, trunk lid), paint, hinges, locks, etc., shall be covered. <br /> <br />The State reserves the right to use re-refined lubrication oils, where available, in lieu of <br />virgin equivalent oils. The re-refined oils used by the State will meet all API and SAE <br />standards and specifications as set forth by the vehicle manufacturer. The use of said oils <br />shall in no way void or degrade the original manufacturer’s standard warranty. <br /> <br />The State reserves the right to use recycled content antifreeze/coolant, where available, in <br />lieu of virgin equivalent antifreeze/coolant when servicing its vehicles. The recycled <br />content antifreeze/coolant used by the State will meet all ATSM standards and <br />specifications as set forth by the vehicle manufacturer. <br /> <br />Inoperable vehicles shall be towed, at the contractor’s expense, to the nearest service <br />repair facility due to a break down or malfunction and shall be included as part of the <br />vehicle warranty. <br /> <br />Contractors may offer extended warranties under their contract. <br /> <br /> REPAIR PARTS <br />The manufacture of the awarded vehicle(s) should maintain an adequate stock of all <br />regular and special parts to meet the continuing service and repair parts needs of the State <br />without undue delay. <br /> <br />A special system shall be set up for expediting the procurement of back-order items <br />needed to repair an inoperative vehicle including a system to air freight parts at factory <br />expense when parts are not in stock in California parts depots. Parts must be available <br />within three (3) working days after telephone notification. <br /> <br />Vehicles with new technology emerging into the industry (e.g., fuel cell vehicles) may <br />require more than (3) working days for the availability of certain parts. Contractor must <br />notify the State Contract Administrator and ordering agency when this occurs and provide <br />the estimated date of availability. <br /> <br /> RECYCLED CONTENT <br />State departments are required to report purchases in many product categories. The <br />Postconsumer-Content Certification Form (CIWMB 74) for the Contractors are attached <br />(Attachment C).