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(9) <br />CITY OF SANTA ANA <br />EXHIBIT A <br />SCOPE OF SERVICES <br />Contractor(s) shall perform services as set forth below: <br />A. General Requirements <br />The City requires Contractors to provide the following services: <br />• Single Family Residence Drive -by Appraisals (One to Four Units) <br />• Single Family Residence Appraisals with Inspection (One to Four Units) <br />• Income Property Appraisal, both Commercial and Residential <br />• Desk Reviews <br />• Field Reviews <br />B. The majority of appraisals needed will be for single-family homes but there may be opportunities <br />to appraise vacant land and multi -family rental properties. <br />C. The assignments will begin soon after the Contract is approved by the City. The number of <br />appraisals will depend but could possibly be between 1 —10 per year. <br />D. Contract is for the appraisal for Real Estate that is not subject to Eminent Domain. These <br />appraisals are for properties which are being considered for rehabilitation or development using <br />City and federal funds. <br />E. Additionally, the Contractor shall: <br />1. Be an independent contractor capable of providing experienced, knowledgeable and <br />professional staff. <br />2. Be responsive and maintain excellent working relationships with city residents, <br />businesses, government officials and City staff. <br />3. Provide adequate staffing levels at all times and adhere to established schedules. <br />4. Be knowledgeable of and comply with federal, state and local regulations, including but <br />not limited to the California Vehicle Code and the Santa Ana Municipal Code. <br />