Laserfiche WebLink
February 6, 2024 <br />Page 5 <br />OCTOBER – DECEMBER 2023 <br />City of Santa Ana – Quarterly Report <br />Second Quarter of FY 2023-2024 <br />Emergency Solutions Grant Program <br />The City awards Emergency Solutions Grant program funds annually to non-profit <br />homeless service providers. In this fiscal year, funds are utilized for SAPD street outreach <br />and engagement, a Domestic Violence emergency shelter, to rapidly rehouse homeless <br />individuals and families, and to prevent families/individuals from becoming homeless. <br />During this quarter, organizations have worked diligently to enroll and deliver services to <br />our residents. Quantitative data is shown below. <br />Organization Name Project Name Served Clients <br />(Oct – Dec 2023) <br />Santa Ana Police Department HEART Program <br />Outreach <br />28 <br />Illumination Foundation Rapid Re-Housing 0 <br />Illumination Foundation Homeless Prevention 3 individuals / 1 <br />household <br />Interval House Domestic Violence <br />Shelter <br />20 <br />WISE Place Steps to <br />Independence <br />2 <br />Staff has continued to serve the community in the following ways throughout Q2: <br />•Reviewed and made continuous improvements to the layout, content, and forms <br />on the Homeless Services webpage for easier access and understanding. <br />•Fielded Homeless Hotline calls and emails from the public and provided <br />information, referrals and education to business owners, residents and individuals <br />experiencing homelessness. <br />•As a requirement of State funding, Homeless Services staff held focus groups <br />including individuals experiencing homelessness to provide feedback on bridging <br />the gap in racial and gender equity for homeless programs. <br />•Contracted with two non-profit organizations to address gang prevention and <br />intervention. <br />Quality of Life (QOLT) Selected Summaries <br />•Customer Service Requests were opened and submitted with Caltrans to address <br />homeless hot spots on their properties. Caltrans properties continue to receive <br />complaints from the surrounding businesses and residents. <br />EXHIBIT 1