Item 37 - Agreement with The Critter Care Center, Inc

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Parks, Recreation, and Community Services www.santa-ana.org/parks-recreation Item # 37 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report February 20, 2024 TOPIC: Veterinary Services for the Santa Ana Zoo AGENDA TITLE Agreement with The Critter Care Center, Inc. for Veterinary Services for the Santa Ana Zoo RECOMMENDED ACTION Authorize the City Manager to execute an agreement with The Critter Care Center, Inc. to provide veterinary services for the Santa Ana Zoo in an annual amount not to exceed $180,999.80, which includes a $20,000 contingency, for a term from March 1, 2024 through February 28, 2027, with two, one-year renewal options, for a total amount not to exceed $904,999. (General Fund) (Agreement No. A-2024-XXX) GOVERNMENT CODE 484308 APPLIES: Yes DISCUSSION The Santa Ana Zoo at Prentice Park is required by the United States Department of Agriculture (USDA) to provide veterinary services for the population of animals maintained at the Zoo in order to maintain its USDA Class C Exhibitor's License. The Request for Proposals (RFP) No. 23-183 was advertised on December 11, 2023, on the City's online bid and management publication system. A summary of the invitation for bids and bids received follows: 2 Vendors notified 0 Santa Ana vendors notified 4 Vendors downloaded the bid packet 1 Bid received 0 Bids received from Santa Ana Vendors The proposal was evaluated according to the criteria listed in the RFP, which includes vendor responsiveness, experience, the fee proposal, and references to ensure that the proposal met the standards of the zoo. Staff performed extensive outreach prior to the 2020 agreement to find other potential vendors, however there were limited responses. Staff faces a continuing issue to find additional vendors for veterinary care and services.