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(9) <br />CITY OF SANTA ANA <br />EXHIBIT I <br />SCOPE OF SERVICES <br />Contractor shall perform services as set forth below. <br />I. SERVICE <br />A. Contractor(s) shall provide all parts, labor, non -consumable material and equipment <br />necessary to perform automotive repairs on both domestic and foreign vehicles as <br />indicated in Exhibit III. <br />Typical repairs and services include, but are not limited to: <br />1. Vehicle, motorcycle, and truck diagnostic testing <br />2. Smog testing/opacity testing <br />3. Alignment/front end repairs <br />4. Alternative fuel repair/tank certification <br />5. Hydraulic systems and controls <br />6. Diagnosis and repairs powertrain/off road equipment <br />7. Electrical and electronic repairs <br />8. Miscellaneous engine work <br />9. Diagnosis & repairs of complete powertrain <br />10. Powertrain and P.T.O. general repair <br />11. Muffler/exhaust repairs <br />12. Other various repair and replacement of parts for cars, trucks, electric vehicles & <br />motorcycles <br />B. Contractor must provide written estimates for repairs needed and obtain City approval prior <br />to performing work on any vehicles. The City shall not pay for any unauthorized repairs. If <br />additional work is requested after initial repairs have been made, the Contractor must contact <br />appraiser and the City for further approval. All old parts must be returned to the City. <br />C. The Contractor must pick-up and/or deliver vehicles AT NO CHARGE TO THE CITY. <br />D. ALL REPAIRS MADE UNDER THIS CONTRACT WILL BE COMPLETED NO MORE <br />THAN TEN (10) WORKING DAYS FROM THE DATE THE CITY APPROVED THE <br />REPAIR. <br />II. SECURITY <br />Contractor shall be held responsible for any damage or theft to city vehicles while on the vendor's <br />premises/possession. Should such incidents occur, the vendor would be required to reimburse <br />the City and/or repair the damage at no cost to the City. <br />III. PAYMENT <br />The successful vendor(s) shall submit itemized invoices that reflect unit prices and/or <br />percentage discounts as outlined on the bid schedule. <br />City of Santa Ana RFP 23-098 Page 18 of 35 <br />