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Fire Authority Point of Contact: James Aguila <br />Phone: 714-573-6658 <br />Email: jamesa ug ilakocfa.org <br />City of Lake Forest <br />Duration: 2012-2014 <br />Services Provided: We provided all vehicle maintenance services for thirty-two types of <br />vehicles, including Ford, Chevy, <br />We are honored to present these references as a testament to our extensive experience <br />and unwavering commitment to excellence. We look forward to bringing the same level <br />of dedication and service quality to our partnership with the City of Santa Ana. <br />Cost Proposal <br />In this section, we outline our pricing structure, emphasizing transparency, quality, and <br />cost-effectiveness, in alignment with the City of Santa Ana's needs. Our commitment to <br />delivering exceptional service is reflected in the following pricing details: <br />Pricing Adjustments: <br />In response to the City of Santa Ana's requirement for firm pricing, we commit to <br />maintaining consistent pricing during the initial one-year contract period. Furthermore, <br />we acknowledge the City's expectation of detailed supporting documentation for any <br />proposed price increases during renewal periods. <br />For transparency and adherence to these requirements, we outline our approach to pricing <br />adjustments: <br />Fixed Hourly Labor Rate: Our fixed hourly labor rate is set at $95.00 per hour. This rate <br />includes all labor, supervision, and equipment necessary to perform the work under this <br />contract. This transparent and fixed rate ensures predictability for our clients. <br />Use of OEM Parts with Three -Year, 36,000-Mile Warranty: We proudly adhere to a <br />rigorous part procurement strategy that prioritizes the use of OEM (Original Equipment <br />Manufacturer) parts. These parts are recognized for their precision, quality, and <br />compatibility with the vehicles we service, ensuring optimal performance and longevity. <br />Additionally, all OEM parts come with an industry -leading three-year, 36,000-mile <br />warranty, providing a safeguard for the City of Santa Ana and reflecting our unwavering <br />commitment to part quality. <br />Fixed Percentage Discount off Manufacturer's List Price: We are pleased to offer a fixed <br />15% discount off the manufacturer's list price for all parts required in the maintenance <br />9 <br />