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<br />Page 2 of 3 <br /> <br />ATTEND THE PUBLIC HEARING: Written protests may also be submitted at the Public Hearing on <br />February 20, 2024, at 5:30 p.m., in the City Council Chambers at 22 Civic Center Plaza, Santa Ana, <br />CA 92701. All members of the public will have an opportunity to speak and give testimony regarding <br />the proposed sanitation user charges at the Public Hearing; however, only written protests will count <br />toward a majority protest. Written protests must be received before the conclusion of the Public Hearing <br />to be counted. The Public Hearing is subject to being held electronically or by teleconference if required <br />or permitted by national, state and/or local orders as a result of a public health emergency crisis. In this <br />event, information will be provided on the City's website and posted in City Council Chambers. <br />WHY HAVE I RECEIVED THIS NOTICE? <br />The City of Santa Ana is presenting the increased user charges for its roadway cleaning and <br />environmental sanitation program services. Property owners and customers of record who would be <br />impacted by these changes are receiving this notice. The City of Santa Ana is dedicated to providing <br />reliable and cost-effective sanitation services to its residents/property owners, and businesses. <br />WHY ARE USER CHARGES INCREASING? <br />BACKGROUND: The City’s roadway cleaning and environmental sanitation programs play a vital role <br />in maintaining the City's cleanliness and hygiene standards. These programs encompass a wide array <br />of services, including street sweeping, abandoned item collection, sidewalk cleaning, and power <br />washing, addressing illegal dumping, and cleaning alleys. Additionally, they ensure compliance with <br />sanitation codes through right-of-way inspections and enforcement activities, as well as the removal of <br />weeds from streets and sidewalks. <br />Beginning in fiscal year 2025, the City budget reflects several critical changes, including costs for <br />contract maintenance staff to boost sanitation services, and for additional maintenance workers and <br />program support employees. Furthermore, a significant ongoing expenditure of $3.0 million is <br />earmarked for the introduction of a new street sweeping contract. This contract will enhance service <br />frequency, especially in key arterial and commercial corridors, resulting in quicker response times, <br />benefiting the entire community. <br />It's imperative to acknowledge the challenges faced by the City. Inflation, economic pressures, and <br />supply chain disruptions have substantially increased costs. Notably, user charge has remained <br />stagnant since 1996, and in 2019, it was reduced, placing additional strain on the City's finances. <br />Despite these hurdles, the City remains dedicated to maintaining high cleanliness standards through <br />strategic investments and efficient utilization of resources. <br />BASIS UPON WHICH THE CHARGES WERE CALCULATED: The City retained SCS Engineers <br />(SCS) to perform a Sanitation Services Users Charge Study. This study included a five-year financial <br />projection of anticipated growth, fund balances and reserve targets, revenues, operations and <br />maintenance expenses, vehicle/equipment replacement expenses, and capital spending. The analysis <br />determined that the City’s current user charge revenues will no longer be sufficient to meet the projected <br />financial needs of the City to fund its sanitation services operations. Therefore, a five-year financial <br />management plan was calculated. <br />SCS determined that sanitation services user charge per unit should increase to a monthly charge of <br />$11.72 per month in July 2024, billed bi-monthly as $23.44 per unit per bill. An inflationary-like increase <br />of approximately 3.50% is anticipated to be necessary each July from 2025 to 2028.