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<br />EXECUTIVE SUMMARY <br />This Executive Summary represents a summary of the results of the 2025 Sanitation Services Users <br />Charge Cost of Service Study (Study) that was conducted for the City of Santa Ana (City) by SCS <br />Engineers’ Management Services team (SCS). <br />BACKGROUND <br />Santa Ana, with a population of about 310,000, is a City in and the county seat of Orange County, <br />California. It is located in the Greater Los Angeles region, and is the second most populous city in <br />Orange County. <br />The Sanitation Services Users Charge is paid by approximately 92,800 customers on a bi-monthly <br />billing basis. Among the services provided are Roadway Cleaning and Environmental Sanitation <br />Programs and they include street sweeping, alley and sidewalk cleaning, abandoned item collection <br />and power washing, weed abatement and sanitation code compliance inspections. These programs <br />also coordinate with neighborhood associations to assist in beautifying their neighborhoods. <br />In fiscal year 2025, the City is projected to incur total expenses of $13.8 million. This budget <br />encompasses several critical allocations, including $775,000 earmarked for one-time capital <br />improvements, $1.1 million for contract maintenance staff to boost sanitation services, and <br />$831,000 for hiring four maintenance workers and three program support employees. Furthermore, <br />a significant ongoing expenditure of $3.0 million is earmarked for the introduction of a new street <br />sweeping contract. This contract is geared towards enhancing service frequency, especially in key <br />arterial and commercial corridors, thereby upholding elevated standards of cleanliness and <br />maintenance. These strategic allocations in FY 2025 are vital in addressing the evolving needs of the <br />City and its residents, fostering a cleaner and more efficient urban environment. <br />The City last updated its rates when it reduced the monthly charge of $6.47 to $5.35 in 2019. City <br />user charges generate approximately $6.0 million in revenues. Realizing that current revenue is <br />insufficient to fund ongoing costs, the City has chosen SCS to develop a financial management plan <br />and an updated user charge to generate the required revenue while minimizing the impact on City <br />residents. <br />OBJECTIVES <br />The objectives of this Study were as follows: <br />1. Revenue Sufficiency Analysis – Project the sufficiency of the City’s sanitation user charge <br />revenues to fund its annual sanitation expenditures over a 10-year projection period. <br />Develop a long-term financial management plan that will satisfy the City’s operating <br />expenses, capital program, and debt service payments, while maintaining adequate debt <br />service coverage and working capital reserve requirements <br />3