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Narrative <br />Explanation of cost Increase <br />It is the Intention of The Critter Care Center to meet the needs of The Santa Ana Zoo in every <br />way possible and work toward the benefit of all parties involved. As costs in our Industry have increased <br />naturally, we must increase our contract prices accordingly to maintain the quality of our patient care. <br />The changes proposed in the cost Proposal pricing reflect these changes in our operating costs. As <br />represented here annual Veterinarian salaries have increased significantly since 2020 as Illustrated by <br />Indeed job statistics the average annual salary of a single Veterinarian In California is currently at around <br />$132,193 (https-//www.indeed.com/Career/veterinarian/Salaries/CA), when we are offering a veterinary <br />team at a base price under $125,000 we feel this to be a fair Increase. Our services in the past (and <br />planned future) also have included as needed consultation available 7 days a week via phone and text <br />message to maintain the quality of animal care and address any issues that arise outside of the given on - <br />site vet day. <br />Suggested Amendments to Contract <br />In the pursuit of the most appropriate contract terms we suggest the following: <br />1. Adjusting Cost Proposal Pricing to indicate hourly fees for emergency services. <br />2. Adding technician only urgent care fee for urgent services on zoo grounds where a <br />Doctor is not required to be present (but will be supervising remotely), this would help <br />reduce the cost to The Santa Ana Zoo, The proposed fee would be $243/hr as opposed <br />to the full on site (at the zoo) emergency fee of $411.65/hr. <br />3. We would also be willing to offer a second weekly on site vet day. This would be useful <br />for follow ups on ongoing cases that were seen on the primary day. This would aid in <br />patient care and ensure treatments are going as planned and necessary adjustments are <br />made in a more timely fashion. <br />