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(a CITY OF SANTA ANA Proposer shall effect beverage preparation and service standards that meet or exceed the following minimum standards: 2.1. Food and beverage preparation and serving safety shall use industry's best practices and follow all federal, state and county regulatory guidelines for food preparation and serving at all times. 2.2. Food and beverage presentation and appearance shall be appealing to customers. 2.3. Food and beverage servers shall always maintain a clean and professional appearance. Proposer must provide uniforms and visible identification for its employees while working at City facilities. 2.4. All concession serving stands must always be kept immaculate. This includes the hours before, during, and after events and daily use. 2.5. Proposer must provide ongoing training in food service and safe food -handling to its employees on a regular basis and shall provide the City documentation immediately upon request. 3. MAINTENANCE AND FACILITIES 3.1. Maintenance on major equipment that is owned by the City will be maintained by the City. Any equipment brought onsite by the Contractor must have prior written approval from the City. Contractor shall, at its own expense, keep in good condition all equipment and small wares used in performance of its duties, including: maintenance and repair necessitated by ordinary wear and tear, and repairs to any damage sustained to Contractor's use areas of the facilities and its structures. Contractor shall replace equipment necessary to the proper function of the operation that cannot be repaired. The replacement or addition of equipment will first be discussed with the City to determine the responsibility of cost and feasibility of location. 3.2. Concessionaire shall repair and maintain light fixtures, equipment installed by concessionaire, and interior fixtures. Concessionaire is responsible for repairs due to concessionaire negligence. City shall repair and maintain the structural and exterior portions and building, including roofing and covering materials; foundations; exterior walls; plumbing; fire sprinkler systems; heating, ventilating, air conditioning systems; and electrical systems installed or furnished by City. 3.3. Contractor must agree to maintain designated concession areas. The cleaning of bar and storage areas and any other equipment is the sole responsibility of the Contractor. If City staff must clean the bar areas after the Contractor has been the sole user of concession - designated areas, Contractor shall be charged and pay to City cleaning fees at rate of $50 per labor hour. 3.4. Proposer shall be solely responsible for the proper recycling of any recyclable materials utilized throughout the day. 3.5. The City will maintain water, natural gas, electrical and sewer lines except in cases where the Contractor's direct negligence causes major maintenance repair expense. Should the Contractor require additional utility capacity and/or outlets beyond those provided, the cost City of Santa Ana RFP No. 23-040 Page 20 of 49