CURTIS BLUE LINE (L.N. CURTIS & SONS)

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EXHIBIT A CITY OF SANTA ANA EXHIBIT A: SCOPE OF SERVICES A. BACKGROUND Uniforms, equipment and alterations services are required by the City of Santa Ana Police Department for approximately 400 employees working in the Patrol, Traffic, Investigations, SWAT, Reserves, Communications, Community Services, CSI, Animal Services, Jail, and Administration Divisions. B. SPECIFICATIONS Uniforms and Equipment Description of Goods to be Purchased — See Attachment B for a detailed listing of uniforms and equipment to be provided. Uniform and equipment orders shall be completed within a two (2) week turnaround time. 2. Location and Hours Vendors must provide a full retail location no further than 30 miles from the City of Santa Ana Police Department. Vendors that maintain a retail location within 15 miles of the Santa Ana Police Department will be given additional consideration. Please provide list of locations. The store must be open a minimum of 6 days a week from at least 8:00 a.m. — 5:00 p.m., Monday - Friday, and 8:00 a.m. — 12:00 p.m. on Saturday. Wait times during personnel store visits shall be reasonable as deemed by the City. 3. Samples Upon request, vendor shall supply within 7 days, samples of all uniform items for inspection and approval prior to contract award. During the term of the contract, if any items listed in Attachment B are discontinued, the vendor is responsible for notifying the CDC Supervisor and providing samples of a comparable substitute for inspection and approval. No substitutions will be authorized without prior approval from the CDC Supervisor. No costs will be incurred due to substitutions being issued without prior approval. 4. Services Successful vendors) must agree to provide the following services: Initial tailoring to include any necessary alterations to provide a professional fit. Tailoring shall be completed within five (5) working days of fitting for all standard alterations and (15) working days for non-standard alterations. All alterations will be stitched and bound to match the manufacturer's quality and color of thread. Vendors are required to submit pricing for the alterations described. Proposers shall specify whether charges are included in the original item price or are separate charges. Any pricing not provided shall be assumed to be included in the purchase price. Alterations must be completed at the retail site. All uniform articles are to be processed in such a manner to render the finished product professional in appearance. This shall be completed on first visit and shall not require numerous alteration repairs. Send representative(s) to Santa Ana Police Department in cases where five or more employees are in need of being fitted for body armor. RFP No. 19-104 Police Department Uniforms and Equipment Page 16