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CITY OF SANTA ANA <br />Samples must be readily identified with the manufacturer's name, model number or order number, <br />along with the supplier's name, phone number, and contact name. All substitutions must be proposed <br />as options and clearly identified as a substitution. The City reserves the right to accept or reject any <br />proposed substitution items. <br />12. Guarantee of Continuity and Availability of Products <br />Unless the manufacturer discontinues the goods/commodities, all goods/commodities specified by the <br />Supplier in their RFP shall be available to the City during the life of the contract and extensions. All <br />material, color, labor, and construction shall equal or exceed the standards set forth in these <br />specifications as accepted by the City. <br />13. Miscellaneous/Additional Items and Upgrades <br />The City has provided a list of frequently purchased items for comparison purposes. However, the City <br />may require additional items of similar nature not specifically listed in the contract or wish to purchase <br />an item upgraded from that proposed by the Supplier throughout the term of the contract. In such <br />event, the Supplier shall provide the City with a price for the new or upgraded item based upon a <br />procedure or formula, which is the same, or very similar to that used in establishing the prices as <br />contained in the Supplier's proposal. If the price offered is not acceptable to the City, and the matter <br />cannot be resolved to the satisfaction of the City, the City shall procure the new or upgraded items from <br />other Suppliers or shall cancel the contract upon giving thirty (30) calendar days' written notice to the <br />Supplier. <br />Please specify percentage discount the City will receive and/or markup charged for items not separately <br />listed in this RFP in Cost Proposal. <br />RFP No. 19-104 Police Department Uniforms and Equipment <br />Page 18 <br />