Laserfiche WebLink
0 LexisNexis- <br />INSURANCE NOT REQUIRED <br />WORK MAY PROCEED <br />CITY CLERK <br />Coplogic'" Solutions <br />Order No. 1B <br />N-2022-131-01 A <br />DATE: MAR- 2 2 2024 LexisNexis® Desk Officer Reporting System (DORS) <br />�.Pou) <br />Lg o a �,,,f This Order No. 18 ("Order') is entered into this 27"day of February, 2024 ("Order Effective Date") between City of <br />Santa Ana ("Agency") and LexisNexis Coplogic Solutions Inc. ("Provider") and subject to the terms and conditions of the Law <br />Enforcement Agreement effective April7, 2022 ("Agreement") between the Parties. This Order No. 1B supersedes DORS Order <br />No. 1A dated April 7, 2022. <br />1. TERMS AND CONDITIONS. All of the terms and conditions contained in the Agreement shall remain in full force and <br />effect and shall apply to the extent applicable to this Order except as expressly modified herein. To the extent that <br />the terms and conditions of this Order are in conflict with the terms and conditions of the Agreement, or any other <br />incorporated item, this Order shall control. Capitalized terms used herein but not defined shall have the same meaning <br />as set forth in the Agreement. <br />2. DESCRIPTION OF SERVICES. Provider, as part of its business has developed and makes available to law enforcement <br />entities an online citizen reporting system called LexisNexis® Desk Officer Reporting System ("DORS") enabling <br />individuals, retail companies and other organizations to file reports, crime tips and other forms online to law <br />enforcement. <br />3. SCOPE OF SERVICES. Provider agrees to provide the following Services to Agency subject to the provisions of this <br />Order. Except as provided by Section 2.2. of the Agreement, any change to the Services as set forth in this Order that <br />occur after the Order Effective Date must be made by amendment to this Order or by Provider's Change Control <br />Process and signed by both Parties. Provider will provide the following Services described below subject to Agency's <br />technology capabilities, processes, and work -flow functionality: <br />3.2. Support and Maintenance. Provider will provide Support and Maintenance Services in accordance with the <br />terms and conditions set forth in Section 3 of the Agreement. <br />3.3.Agency acknowledges that certain Services provided under this Order may include the provision of certain <br />personal information data obtained from the state Department of Motor Vehicles ("DMV Data") and that such <br />DMV Data may be governed by the Federal Driver's Privacy Protection Act, (18 U.S.C. § 2721 et seq.) and <br />related state laws (collectively, the "DPPA"), and that Agency is required to comply with the DPPA, as <br />applicable. Agency certifies it has a permissible use under the DPPA to use and/or obtain such information <br />and Agency further certifies it will use such information obtained from Services only for the permissible <br />purpose selected below or for the purpose indicated by Agency electronically while using the Services, which <br />purpose will apply to searches performed during such electronic session: <br />Please check one below (required): <br />1. No permissible use. <br />X 2. Use by a government agency, but only in carrying out its functions. <br />4. TRAINING <br />4.1 Train -the -Trainer Training Sessions. At no additional cost to Agency, Provider will provide Agency users instructor - <br />led, online 'train -the -trainer' training sessions. Courses can cover new user training, refresher training for existing <br />users, system administration, or other Agency -requested topics. The 'train the trainer' approach aims to educate <br />Agency users with skills that are needed to train other users. Provider aims to train Agency users within 60 days of <br />Confidential and Proprietary Information of LexisNexis <br />DORS Order Annual Q3.23.V3 hw 1.2.24 <br />STANDARD Y�''i <br />" IDDS) <br />Page 1 of 3 <br />