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b. SERVICES PROVIDED <br />Hera Property Registry, LLC provides the software, data collection and analysis, and <br />customer service to provide all services outlined in Section III - Scope of Services and in <br />accordance with the requirements of state laws and Santa Ana Municipal Code Section 8-1982 <br />et seq. (Ordinance No. NS-2993). <br />Our team manages all data in the HERA platform and provides comprehensive revenue <br />and compliance reports to the City. Using the parcel APN, HERA connects foreclosure filings to <br />the county records, with each listing being processed by our machine learning systems. The City <br />has unlimited access to this data, and the data is available for download in XLSX format. HERA <br />shows county APN, owner, and property characteristics per the county records. Upon identifying <br />the registrable properties, and on a continual basis, we shall be fully responsible for the <br />management of foreclosure data for the City, and we ensure data is updated in the HERA portal <br />and newly identified foreclosures are registered and brought into compliance. <br />HERA utilizes Deckard Technologies ("Deckard") to provide real property registration <br />data services with an API upload nightly to the registry. In addition to providing these data <br />services, Deckard also provides real property data nationwide to local governments, particularly <br />through their Rentalscape Short -Term Rental registration program. The City will indeed gain <br />access to a patented proprietary platform as Deckard's system has achieved remarkable <br />advancement and uniqueness, leading to its successful patenting under the title "Detecting and <br />Validating Real Estate Transfer Events Through Data Mining, Natural Language Processing, <br />and Machine Learning," with the reference US Patent No. 20190333175-A1. <br />Deckard's high frequency mining system analyzes every foreclosure listing and <br />associated filings nationwide every day. This system analyzes foreclosure and associated <br />property activity for the City daily and will capture a record of every foreclosure case since the <br />ordinance effective date. We record whether the listing is active and include all information in the <br />filing including the property address, trustee, servicer, bank mortgagee, property preservation <br />company, and most importantly any assignments of mortgage and deeds that either end the <br />obligation or send the property to REO status. We then compare every day of each filing to the <br />previous day. Our artificial intelligence engines then categorize changes as either active or <br />ended obligations to register. The result is a holistic view of foreclosure activity. <br />2 <br />