Item 23 - Agreement with Protection America Inc. to Provide Security Services

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Protection America, Inc. will provide a fully operational Guard Touring GPS monitoring and reporting system at no additional cost. On site officers will patrol property, report hourly with multiple pictures of different areas of the sites, report any City maintenance issues, maintain overall visibility on site. Written post orders will be completed by our Account Manager prior commencing service. We will provide 24 hour manned Dispatch Center. Company iPhone with our guard touring system, picture and email capability to provide instantaneous reports to our client at the time of any occurrence. Supervisors will spot check security officers on duty at random and unannounced periodically during each week. Fully credentialed by Compliance Depot, Net Vendor, RMIS. $2 Million General Liability insurance and $1 Million Workers Compensation insurance. Contract can be terminated with 30 day notice of cancellation. Quoted by: Ed Clay Date:2/13/24 Accepted by: _______________________ Date: THANK YOU FOR YOUR INTEREST SECURITY SCOPE OF WORK •Officer will patrol at minimum every 30 minutes throughout the shift. •The objective of the officer(s) is ensure City clients do not remain in specific areas, do not loiter, do not commit criminal acts and clients abide by all rules and laws pertaining to private property. All guards actions will be completed via an Observe and Report model. to keep a visual on the clients, monitor their activity and observe and report. •Officer will monitor Illumination Foundation clients to deter congregating, sleeping, hanging out, fraternizing, and/or conducting illegal activities while in the vicinity. Security will contact Illumination Foundation to seek rule compliance with clients and/ or Santa Ana PD if violations are observed. •Officer will monitor Illumination Foundation clients to confirm if they disburse after being dropped off. In the event that they don't, Illumination Foundation will notified. •Any violation or sign of misconduct will be reported to the City agent and Illumination Foundation management. •Officer will provide a presence by making visible rounds and patrols. •Officer will contract property managers and/or representatives of specific identified properties adjacent to the identified location no less than One (1) time per day to ensure lines of communication between the effected property manager, the City of Santa Ana, the Illumination Foundation and the Santa Ana Police Department remain open and that all issues and concerns are brought forward the the responsible party as soon as possible. •Officer will not physically escort anyone as this is an "observe and report" posting. •If a situation escalates, officer will contact Santa Ana PD immediately. •Locations to drop off/pick up can alternate and guard will have to report to the designated location for that day. EXHIBIT 1