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www.fetecheroup.com <br />FE Technologies - RFID Your Way <br />And finally, an automatic database backup gives you piece of mind and removes this requirement <br />from your IT staff. <br />BENEFITS FOR THE LIBRARY <br />• Instant visibility of library statistics <br />• Alerts for operating conditions that require attention <br />• Data held in the Clou so no requirement for library IT staff to manage storage or backups <br />• Safe, secure with highly -regarded Microsoft Azure local hosting <br />Maintenance for all of FE Technologies' RFID products including hardware and software is <br />provided free of charge for the first 12 months with our Warranty and Support <br />Agreement. FE Technologies Customer Care Centre is staffed by experienced Technical <br />Support Officers who are supported by a large research and development team and a <br />quality assurance process that is audited annually for compliance with quality standard <br />ISO9001:2008. <br />FE TECHNOLOGIES IS RENOWNED FOR ITS SUPPORT SERVICES. IN FACT, OUR SUPPORT <br />TEAM IS FAR GREATER THAN THAT OF ANY OF OUR COMPETITORS AND ASSISTED BY A <br />DAILY OPEN WORK TICKETS REPORT AND A GRAPH SHOWING OUR CURRENT <br />CUSTOMER SATISFACTION RATING. ALL OUR STAFF HAVE A VESTED INTEREST IN SEEING OUR CUSTOMERS HAPPYI <br />TWO WAYS OF LOGGING SUPPORT TICKETS <br />Local dedicated call center <br />SALES: TEL+1-888-278-1824 OPTION 1 <br />SUPPORT: TEL+1-888-278-1824 OPTION 2 <br />•FE Technologies <br />