HEALTHCARE & EMERGENCY ANIMAL RESCUE TEAM (HEART)

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CITY OF SANTA ANA EXHIBIT I SCOPE OF SERVICES Contractor shall perform services as set forth below: 1) Provide spay and neuter services to cats and dogs in either a mobile or permanent/brick and mortar veterinarian clinic location in accordance with a mutually agreed upon schedule and deployment plan in the community. a. The City will establish a flat fee for service agreement with Contractor for Program services and pay for 50% percent of the cost of each spay/neuter. The resident will pay the remaining amount directly to the Contractor. b. Days and hours of operations may include both weekdays and weekends. Contractor's schedule must be published online and by other appropriate media to effectively reach the target population. Proposal must include links or social media handles where Proposer's hours of operation are found. 2) Contractor should be prepared and have capacity to service an average of 100 dogs and 100 cats annually. Proposers must include in their proposal a number of animals for which they can provide services. 3) Coordinate with the City's assigned Project Manager or designee regarding schedule, deliverables, and services provided as specified herein. 4) If Proposer is a mobile spay and neuter clinic, the following equipment within the mobile unit is required: power generator, HVAC, electrical outlets, water tank, water pump, work sink, restroom, oxygen concentrators, portable anesthesia unit, oxygen tents, examination table with exam light, medical refrigerator and drug lock box, collapsible crates/kennels, and medical supplies storage. a. Proposer must show capability of being able to provide the minimum service through data, statistics, and/or references. 5) If Proposer has a Veterinarian Clinic in the City of Santa Ana or nearby, the businesses is required to be in good standing with the City and have all approvals and permits required by state, federal, and local laws and regulations. 6) Conform to all surgical sterilization methods as required by the California Veterinary Medicine Practice Act. 7) Properly and legally dispose of hazardous waste generated by the Contractor, whether operating via mobile clinic or permanent facilities. 8) Provide City detailed monthly reports listing the following per service/transaction at minimum: • Date service/surgery performed; • Invoice amount per service; • Type of surgery performed; • Resident's full name, address and contact information; City of Santa Ana RFP 23-180 Page 19 of 35