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HEART <br />HEALTHCARE & EMERGENCY ANIMAL RESCUE TEAM <br />gip.. a non-profit 501(c)(3) organization <br />a "HELPING PROTECT PETS AND PEOPLE" <br />B /€ Federal TIN: 45-2483357 <br />P.O. Box 974, Yorba Linda, CA 92885 <br />Tele: (714) 993-9193 Fax: (657) 444-2210 <br />www.heart4pats.org heart4pets.info@gmall.com <br />December 31, 2023 <br />Code Enforcement Principal, Sergio Verino <br />City of Santa Ana — Planning and Building Department, Code Enforcement <br />Division M-19 <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Re: Request for Proposal for Spay and Neuter Clinic Services <br />Dear Mr. Verino: <br />Enclosed in the attached RFP, you will find all requested information along with a detailed plan of <br />how HEART will conduct the spay and neuter clinics in accordance with the City of Santa Ana's <br />residency eligibility requirements. <br />HEART has been servicing different cities and counties with their mobile clinic for over 10 years <br />providing a multitude of various services including vaccine clinics, wellness clinics, spayand neuter <br />clinics, and more. HEART has always strived to provide the highest quality care for the most <br />affordable cost possible. <br />HEART has focused its services in many low income, under -served communities, working with <br />thousands of pet owners experiencing homelessness and other financial hardships. <br />HEART's dedicated staff is highly experienced, efficient, and compassionate, working together as <br />a true team achieving its mission to save lives. In partnership with Santa Ana, HEART is confident <br />that even a greater positive impact will be felt by pet owners and the community in general. <br />Please don't hesitate to contact the undersigned should any additional information be needed. <br />Thank you for considering our proposal. <br />Sincerely, <br />Deborah Kopit <br />HEART4Pets <br />CEO, Operations Manager <br />