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Protection America, Inc. will provide a fully operational Guard Touring GPS monitoring and <br />reporting system at no additional cost. On site officers will patrol property, report hourly with <br />multiple pictures of different areas of the sites, report any City maintenance issues, maintain <br />overall visibility on site. Written post orders will be completed by our Account Manager prior <br />commencing service. We will provide 24 hour manned Dispatch Center. Company iPhone with <br />our guard touring system, picture and email capability to provide instantaneous reports to our <br />client at the time of any occurrence. Supervisors will spot check security officers on duty at <br />random and unannounced periodically during each week. Fully credentialed by Compliance <br />Depot, Net Vendor, RMIS. $2 Million General Liability insurance and $1 Million Workers <br />Compensation insurance. Contract can be terminated with 30 day notice of cancellation. <br />SECURITY SCOPE OF WORK{ <br />• Officer will patrol at minimum every 30 minutes throughout the shift. <br />• The objective of the officer(s) is ensure City clients do not remain in specific areas, do not loiter, do not <br />commit criminal acts and clients abide by all rules and laws pertaining to private property. All guards <br />actions will be completed via an Observe and Report model. to keep a visual on the clients, monitor <br />their activity and observe and report. <br />• Officer will monitor Illumination Foundation clients to deter congregating, sleeping, hanging out, <br />fraternizing, and/or conducting illegal activities while in the vicinity. Security will contact Illumination <br />Foundation to seek rule compliance with clients and/ or Santa Ana PD if violations are observed. <br />• Officer will monitor Illumination Foundation clients to confirm if they disburse after being dropped off. <br />In the event that they don't, Illumination Foundation will notified. <br />• Any violation or sign of misconduct will be reported to the City agent and Illumination Foundation <br />management. <br />• Officer will provide a presence by making visible rounds and patrols. <br />• Officer will contract property managers and/or representatives of specific identified properties adjacent <br />to the identified location no less than One (1) time per day to ensure lines of communication between <br />the effected property manager, the City of Santa Ana, the Illumination Foundation and the Santa Ana <br />Police Department remain open and that all issues and concerns are brought forward the the responsible <br />party as soon as possible. <br />• Officer will not physically escort anyone as this is an "observe and report" posting. <br />• If a situation escalates, officer will contact Santa Ana PD immediately. <br />• Locations to drop off/pick up can alternate and guard will have to report to the designated location for <br />that day. <br />Quoted by: Ed Clay Date:2/13/24 <br />Accepted by: <br />Date: <br />THANK YOU FOR YOUR INTEREST <br />