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N-2024-153 <br />0 Neighborly Software <br />� r'ammunitias Help Prsple ORDER FORM <br />Customer <br />Account Name: Santa Ana CA Initial Service Term: From Effective Date through May 15, <br />2024 <br />Address: 20 Civic Center Plaza, Santa Ana, CA 92701 <br />Billing Contact Name & Title: Maricela Marquez Phone: 714-647-6962 <br />Email: MMarquez@santa-ana.org <br />Alternate Contact Name & Title: Gabriela Cramer Phone: 714-647-5385 <br />Email: GCramer@santa-ana.org <br />PURCHASE SUMMARY <br />January 1, 2023 — May 15, 2024 <br />User Subscription Fee for 24 months I $4,800.00 1 3 1 $14,400.00 <br />Services Included: <br />• Hosted Software to Administer Program(s) <br />• Dedicated Client Success Manager <br />• Technical Support (Monday —Friday: 8:00 a.m. to 8:00 p.m. EST) <br />• Hosting/Security in Microsoft Tier IV Data Center <br />• Data Storage, Backup, and Recovery <br />TOTAL: $14,400.00 <br />*A minimum of three (3) users are required to maintain a portal. <br />`, Phone: (855} F25-9738 93423 Piedmont Road Atlanta; GA 30305 ® www.neighborlysoftware.com <br />